Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Jennifer Christopher

Saint Augustine,FL

Summary

The job I have now (part time)is remote-I sell things on Amazon(small business, selling vintage posters with my father.) It started small in 2007 but my father and I grew it to a business that grosses 87,000/year, with basically no overhead, and we have a 99.8% on reviews. Since it's family I'm lucky that I can basically pick my own hours and I understand that's just how retail works. Doing this business with my dad taught me so much. It taught me more than all my other jobs put together, When I was a kid my dad owned a small business where he manufactured race car parts, so he basically taught me everything I know about business, which is a lot since his father owned a small business too(Mobil Gas Station.) I love working with people and I think customer service is very important, as it wasn't the same 20 years ago.

tanning salon. cadisservice because usually(especially long term card holders.

Overview

49
49
years of professional experience

Work History

Vice President of Sales

Ron's Posters
New Hartford, CT
05.2007 - Current
  • Performed monthly sales forecasting and competitive analysis to determine product performance levels and need for new product developments.
  • Crafted overall account sales strategies and coordinated activities of sales executives to achieve revenue goals.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.

Manager Director

Ron's Posters
New Hartford, CT
05.2007 - Current
  • Onboarded new employees with training and new hire documentation.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Kept detailed records of daily progress to identify and correct areas needing improvement.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Accomplished multiple tasks within established timeframes.

Medical Biller and Coder

St Mary's Hospital And Medical Center
West Hartford, CT
02.2005 - 11.2010
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Participated in team-building activities to enhance working relationships.
  • Managed at least 30 calls a day about medical bills that were late(I didn't love this part but I'm a very good listener and do what is asked of me.
  • Successfully maintained clean, valid driver's license and access to reliable transportation
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor

Home Health Caregiver

New England Home Health Care
Windsor, CT
03.2008 - 07.2010
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Increased medication and medical terminology knowledge through research and continuing education.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Provided transportation and appointments management.
  • Administered medication as directed by physician.
  • Followed nutritional plans to prepare optimal meals.
  • Transported clients for medical and personal outings.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.

Waitress

Bertucci's Kitchen & Bar
Avon, CT
05.2007 - 02.2010
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Greeted new customers, discussed specials and took drink orders.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Tanning Consultant

Aloha Tanning Salon
Canton, CT
07.1999 - 08.2004
  • Educated clients on health and safety of tanning facilities and procedures.
  • Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
  • Maintained clean and stocked front counter area.
  • Informed and demonstrated how to use tanning equipment to new clients.
  • Exceeded monthly tanning product and membership sale quotas.
  • Scheduled clients based on number of beds and booths with consideration of walk-in averages.
  • Updated computer system with client schedules, inventories and spa information.
  • Sold tanning lotion(I'm very dark so they take my advice!)
  • I increased salon profits by 36%

Pharmacy Technician

CVS Pharmacy
Farmington, CT
06.1997 - 11.1999
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Answered over 75 calls a day
  • Cashed people out
  • Calling insurance companies
  • I have a big knowledge base on all medications(pharma and MMJ.)

Education

High School Diploma -

Farmington High School
Farmington, CT
06.2000

No Degree - Business Communications

Central Connecticut State University
New Britain, CT

Skills

I am a huge people person and it takes for me to get mad My son just started K at RB Hunt elementary so now I'm looking for something to fill my time I moved to Florida from Ct in 2017 I am proficient in working with POS systems, Microsoft office, etc My job now is all done by computer I have had a huge variety of jobs so I have skills in many area(but my best skills are people skills, I love people & working with the public

  • Customer Service
  • Self-Motivated
  • Active Listening
  • Good listening skills
  • Decision Making
  • Responsible
  • Social Media Platforms
  • Sales and Marketing Support
  • Leadership
  • Organization and Time Management
  • Employee Performance Reviews
  • Compiling Data
  • Customer Transactions
  • Organization and Time Management
  • Employee Performance Reviews
  • Compiling Data
  • Customer Transactions
  • Managing Cash Register
  • Inventory Control Processes
  • Customer Interaction
  • Customer Inquiries
  • Organization and Time Management
  • Employee Performance Reviews
  • Compiling Data
  • Customer Transactions
  • Organization and Time Management
  • Employee Performance Reviews
  • Compiling Data
  • Customer Transactions

Timeline

Home Health Caregiver

New England Home Health Care
03.2008 - 07.2010

Vice President of Sales

Ron's Posters
05.2007 - Current

Manager Director

Ron's Posters
05.2007 - Current

Waitress

Bertucci's Kitchen & Bar
05.2007 - 02.2010

Medical Biller and Coder

St Mary's Hospital And Medical Center
02.2005 - 11.2010

Tanning Consultant

Aloha Tanning Salon
07.1999 - 08.2004

Pharmacy Technician

CVS Pharmacy
06.1997 - 11.1999

High School Diploma -

Farmington High School

No Degree - Business Communications

Central Connecticut State University

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Jennifer Christopher