Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JENNIFER CHUN

Henderson

Summary

Experienced with administrative support, coordination, and task management. Utilizes excellent organizational skills to improve efficiency and streamline workflows. Track record of fostering effective communication and collaboration within teams.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Program Support Assistant

Department of the Interior
08.2023 - Current
  • Responds to all payroll related directives and collects and provides all feedback for the program.
  • Managed QuickTime and acted as the primary liaison to the Human Resources office, improving communication and efficiency in time management.
  • Created travel authorizations and vouchers for division travelers using Concur, reallocating expenses to ensure accurate charge distribution.
  • Provided guidance to team members on budget support, travel regulations, and time attendance procedures, leading to improved compliance with charge card policies and more efficient inventory management.
  • Executed the inventory and packing of 1,000+ records to ensure efficient transportation and secure storage at federal repositories.
  • Assisted in the planning and execution of special events.
  • Updated a Hoover Dam educational packet for elementary school-aged children.

Secretary (Office Automation)

Department of Defense
08.2022 - 08.2023
  • Streamlined the filing system, improved forms processing efficiency, and managed the Director of Civilian Human Resources' schedule to enhance overall productivity.
  • Performed in-processing functions for all new hires and reviews in-processing forms for accuracy and completeness.
  • Coordinated and managed system enhancement requests, resulting in the streamlined implementation of features for multiple software modules.
  • Collaborated with Program Managers to compile and submit Overseas Tour extension packets, resulting in timely approvals from the Flag Officer.

Secretary III

City and County of Honolulu
04.2021 - 08.2022
  • Assisted the Program Administrator in managing operations and communications for five branches, contributing to streamlined processes and improved team collaboration.
  • Led a team of four Senior Clerk-Typists, successfully ensuring the timely completion of reports and documentation for the Mayor's Office.
  • Reviewed over 100 resumes and scheduled interviews for clerical staff, actively participating in interview panels.
  • Managed timekeeping for a division of 50 employees, ensuring accurate and timely entry that supported efficient payroll processing.
  • Reviewed and edited Memorandums of Agreement and Requests for Legal Services, improving clarity and ensuring compliance, which facilitated smoother legal processes.
  • Captured and organized minutes from bi-weekly division meetings, facilitating improved communication and follow-up on action items.

Secretary III

City and County of Honolulu
07.2014 - 11.2020
  • Assisted the Assistant Chief of Support Services in managing operations for the Fire Prevention and Training and Research Bureaus, coordinating training programs and streamlining departmental communications.
  • Supervised a Secretary II and three Senior Clerk-Typists, achieving on-time project delivery that met the Fire Chief's Office deadlines and aligned with Mayor's Office guidelines. Participated in interview panels to select qualified clerical staff.
  • Drafted, edited, and finalized a $25,000 Gift to the City for Honolulu's first Arson Detection Canine.
  • Refined critical investigative reports and correspondence for the Marco Polo High-Rise Condominium Fire, enhancing clarity and supporting decisive actions. Created, posted, and distributed agendas following Sunshine Laws and transcribed minutes for High-Rise Residential Safety Commission meetings. Key stakeholders included the Department, City officials, and realtors/property managers.
  • Tracked, edited, and finalized 180-day and 1-year contracts for 5 Hawaii State Fire Council members and 3 bureau personnel.
  • Edited the annual Fire Fighter Safety Guide (FFSG), ensuring the message from the National Fire Protection Association was concise and clear for children ages 4-11. FFSGS are distributed to approximately 140,000 children each year.
  • Conducted thorough analysis of the Department's Freedom of Information Act logs bi-annually, ensuring accurate and timely submissions to the Mayor's Office.
  • Prepared tailored invitations and programs for Fire Fighter Recruit graduations, promotions, and commendation ceremonies, ensuring all details were accurate for recipients, their families, and City Council representatives.
  • Reviewed travel requests for compliance with City guidelines, advising Fire Fighters on travel procedures and expense reporting. Verified Statement of Completed Travel forms post-travel to ensure timely submission of all paperwork. Collaborated with the Department of Budget and Fiscal Services on advances and reimbursements. Edited the Honolulu Fire Department yearbook, featuring over 1,100 active and retired personnel. Managed the department's scholarship fund, reviewing applications bi-annually and allocating funds. Prepared detailed financial reports for the treasurer and supported the Honolulu Fire Explorers, mentoring teens interested in firefighting.
  • Streamlined department's Docushare and SharePoint, ensuring all documents were finalized and approved. Served as the final reviewer for social media content, including text and photographs. Collaborated with the Corporation Counsel to draft and secure releases for minors before launching social media platforms. Conducted regular audits of social media for copyright protection and compliance, removing any violations promptly. Provided ongoing assistance to the public on fire prevention inquiries.

Education

Hospitality Industry

Kauai Community College
Lihue, HI

High School Diploma - undefined

Waimea High School
Waimea, HI

Skills

  • Project Coordinating
  • Program Management
  • Scheduling
  • Automations, data entry, payroll
  • Decision making
  • Concur, ECS system, ETMS2 system
  • Time management
  • Reporting

Certification

Security Clearance-Secret

Timeline

Program Support Assistant

Department of the Interior
08.2023 - Current

Secretary (Office Automation)

Department of Defense
08.2022 - 08.2023

Secretary III

City and County of Honolulu
04.2021 - 08.2022

Secretary III

City and County of Honolulu
07.2014 - 11.2020

High School Diploma - undefined

Waimea High School

Hospitality Industry

Kauai Community College

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