Summary
Overview
Work History
Education
Skills
Timeline
Love to travel and explore new places. Have the need to help others with their travel plans.
Love to travel and explore new places. Have the need to help others with their travel plans.
GeneralManager

Jennifer Cirelli

Martinez,CA

Summary

I have an extensive career spanning over 28 years of experience in hospitality and tourism, I have provided valuable service to tourists by offering suggestions and creating itineraries. On many occasions, I have turned "moments into memories" for people.

My enthusiasm for traveling is overwhelming.

I am the one in the family who makes all the travel plans, I.e Reserving airline tickets, reserve hotel accommodations and day trip planning. I always find the best deals for each reservation.

I am a self starter and created files for the Concierge desk that contained maps, lists and many more items that would assist with guests requests.

I have years of excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals.

The years as a Concierge has opened doors to another career path- Travel consultant.

Overview

29
29
years of professional experience

Work History

Chief Concierge

Claremont Hotel
Berkeley , CA
04.1993 - Current
  • Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
  • Arranged transportation to and from airport, train station and events for visitors.
  • Booked airline and train tickets for guests and researched best price for their budgets
  • Enjoy assisting guests with their travel needs
  • Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy.
  • Managed over 50 calls per day
  • Ongoing Learning of New Destinations and Businesses

Education

Bachelor of Arts - Communication Studies

San Francisco State University
San Francisco, CA
05.1993

Skills

  • Great listener
  • Thorough
  • Anticipates Guest Needs
  • Problem resolutions
  • Clear Communication
  • Organized
  • High level of patience
  • Travel Arrangement Coordination

Timeline

Chief Concierge

Claremont Hotel
04.1993 - Current

Bachelor of Arts - Communication Studies

San Francisco State University

Love to travel and explore new places. Have the need to help others with their travel plans.

I was fortunate enough to be able to travel when I was younger. I enjoyed flying to Different countries, learned their language and culture. I also took road trips across country and enjoyed the different states.

The Travel Bug had bit me and I wanted to give the same experience to others.

Throughout the years, I have listened to people, understand their needs and desires and try to give the best advice to make their trip memorable. I have a mindset of finding the best deals and travel accommodations that fits every person.

Love to travel and explore new places. Have the need to help others with their travel plans.

I was fortunate enough to be able to travel when I was younger. I enjoyed flying to Different countries, learned their language and culture. I also took road trips across country and enjoyed the different states.

The Travel Bug had bit me and I wanted to give the same experience to others.

Throughout the years, I have listened to people, understand their needs and desires and try to give the best advice to make their trip memorable. I have a mindset of finding the best deals and travel accommodations that fits every person.

Jennifer Cirelli