Jennifer Cirillo
Staten Island
Summary
Dynamic health care professional with a proven track record at Freedomcare/PPL, excelling in patient care and compliance management. Recognized for effective communication and adaptability, I developed tailored care plans and ensured regulatory adherence, enhancing patient outcomes and satisfaction. Committed to delivering exceptional service and support in diverse environments.
Overview
10
10
years of professional experience
Work History
Health Care Worker
Freedomcare/PPL
Staten Island
02.2024 - Current
- Assisted patients with daily living activities and personal care tasks to promote independence and well-being.
- Monitored patient vital signs and promptly reported significant changes to enhance patient care.
- Collaborated with patients and families to develop tailored care plans that address individual needs.
- Documented patient information accurately in electronic health record systems.
- Ensured compliance with all applicable regulations and standards of practice.
Server/Bartender
Becketts Bar & Grill
New York
04.2022 - 09.2023
- Delivered exceptional customer service in high-volume dining setting, enhancing guest experience.
- Addressed customer complaints with professionalism and courtesy, fostering positive customer relationships.
- Supported food preparation and ensured visually appealing dish presentation, contributing to overall dining satisfaction.
Stow Associate
Amazon Warehouse
Staten Island
09.2018 - 12.2022
- Stowed items in designated locations to optimize space utilization and streamline operations.
- Operated handheld scanners to track inventory and ensure accurate stock levels.
- Collaborated with team members to ensure a clean and organized workspace, enhancing overall efficiency.
- Followed safety protocols to minimize risks while handling heavy packages.
- Adapted to changing workloads and priorities during peak hours to maintain operational flow.
Job Coach
AHRC
Staten Island
07.2016 - 09.2018
- Guided individuals with disabilities in securing and retaining employment while teaching essential job skills.
- Supported individuals in clarifying personal career goals and aspirations to enhance job readiness.
- Developed tailored job readiness plans for diverse client needs.
- Facilitated job placements with local employers, ensuring alignment between client skills and employer needs.
- Provided ongoing support and resources to clients during employment transitions.
- Collaborated with community organizations to expand employment opportunities for clients.
- Conducted individualized assessments of client abilities, interests, and needs.
- CQL Certified - Conduct POM interviews with individuals to learn more individuals’ long-term goals.
- Hands-on demonstration of performed work at various job sites
Education
High School -
Susan Wagner High School
Staten Island, NY01-2012
Skills
- Healthcare compliance
- Compliance oversight
- Patient advocacy
- Personal care support
- Customer service
- Change adaptability
- Reliability
- Communication effectiveness
References
Available upon request
Timeline
Health Care Worker
Freedomcare/PPL
02.2024 - Current
Server/Bartender
Becketts Bar & Grill
04.2022 - 09.2023
Stow Associate
Amazon Warehouse
09.2018 - 12.2022
Job Coach
AHRC
07.2016 - 09.2018
High School -
Susan Wagner High School