Jennifer C. Jackson
Massapequa,NY
Summary
Dynamic and results-oriented Global HR Executive with over 25 years of experience aligning People Strategy with Business Strategy to drive organizational success. Expertise in leading hyper-growth initiatives and transformational change, effectively transitioning organizations into industry leaders. Proven ability to build high-performing, future-focused HR teams that prioritize business outcomes. Track record of success in both public and private sectors, particularly within the technology industry, showcasing a commitment to excellence and innovation.
Overview
31
31
years of professional experience
Work History
Chief Human Resources Officer
PRESIDIO, INC.
01.2016 - Current
- Recruited to architect Presidio’s global scaling people strategy from the ground up. Development and execution of the global people roadmap to support the company’s hyper-growth and transformational change.
- Took Presidio from Private (2016 – Apollo) to Public (2017 – IPO $1.3B) back to Private (2019 – BC Partners $2.1B) to PE Sale (2024 – CD&R $4B+). Currently a $6B+leading digital solutions provider with 6,600+ global customers.
- Scaled workforce from 1,500 national employees to 3,600 global employees via organic (500+ hires annually with 50 agency spend) and inorganic growth through M&A including the strategic workforce design and integration of 11 global acquisitions.
- Built a strategic high-functioning, future-forward People function that uses data and analytics to drive efficiency, predictability, and insights across all business lines.
- Globally responsible for HR Business Partners, Culture, Talent Acquisition, Benefits, Payroll, Learning & Development, HR Business Intelligence, HRIS, DEI, Performance Management, Succession Planning, M&A, Audits, Board Compensation Committee
VP/Senior Director, Human Resources
CANON U.S.A., INC.
12.2006 - 01.2015
- Responsible for building and leading a Corporate HR function that drove the growth of Canon U.S.A. and its subsidiaries. This included an HR Strategic Planning division for Canon Americas that leveraged data and analytics to drive business decisions and allowed HR to become more sophisticated about how people work and how they can achieve optimal performance to support the business growth.
- Designed and implemented talent optimization practices to build a high performing HR organization aligned with the company’s mission, values, vision and strategic objectives.
- Provided functional direction, guidance and expectations to ~60 HR staff members.
- Created, developed and led an HR division undergoing tremendous transformation in moving from a HR transaction center into a HR Strategic Business Partnership role.
- Developed, recommended and implemented companywide policies and practices and ensured uniform and equitable application throughout the Americas.
- Developed and aligned HR system processes with business strategy to grow and support the business. Implemented transformation from paper-based procedures to automated streamlined processes.
- Developed, implemented and upheld the Company’s Performance Management programs, Talent Acquisition, HR policies and procedures, and EEO/AAP programs to ensure compliance with all applicable statutes and ensure competitiveness in the marketplace.
- Led all Company acquisitions/mergers due diligence analysis, integration, talent assessment and selection process, policy establishment and post-acquisition onboarding and training. Directly oversaw the integration of OCE, Inc., a North American-based 9,000 employee company, into Canon U.S.A. Inc. – a three-year high visibility, strategic project.
- Created and executed Workforce Planning, Hi-Po Identification, Talent Management, Succession Planning, Organization Redesign, Leadership Development, Change Management and Employee Engagement/Satisfaction initiatives across the Canon Americas.
- Constructed strategic insights to the CEO and Chairman through analysis of human capital data and business intelligence in order to drive performance and rapid cultural change within the organization.
- Developed Canon’s Diversity, Equity, & Inclusion Strategy. Oversaw the creation of tools and materials to support practices and behaviors that align with Canon's DEI goals.
- Designed and implement HR policies and procedures across Canon Americas ensuring consistency, best-practice, and governance.
- Serve as coach to executives and business leaders driving change initiatives and realignment.
Senior Director of Human Resources
CA TECHNOLOGIES, INC.
08.1998 - 12.2006
- Held multiple senior-level roles during my tenure. Responsible for planning, developing, organizing, directing the Human Resources team for North America. Responsible for structuring, developing and directing the North American recruitment team. Responsible for building and managing a nationwide training organization to establish the framework for day-to-day operational training, technical training, professional development, leadership development, and performance management utilizing a variety of innovative approaches and best practice methodologies.
- Partnered with business units to ensure execution of programs and procedures for Employee Relations, Talent Acquisition, Retention, Training & Development, Compensation, Restructuring, and Change Management initiatives.
- Provided strategic and consultative coaching to senior leadership on best practices, policies, regulations, and other sensitive HR matters.
- Played a lead role in all acquisitions during due-diligence phase, talent assessment and selection process, individual communication, onboarding, and integration.
- Strategically partnered with global business partners to define and implement improvements to processes, systems and procedures.
- Led the design and implementation of Performance Management, Succession Planning, Compensation Planning and Change Management.
- Drove the design, development and delivery of all training, mapping curriculum to business need and role competencies.
- Lead the implementation of a worldwide learning management system with limited resources and budget.
- Translated corporate strategies into appropriate learning initiatives and partnered with external vendors to provide both online and instructor-led courseware.
Professional Recruiter
MANAGEMENT RECRUITERS INTERNATIONAL, INC.
10.1997 - 08.1998
- Designed and implemented needs assessments, drew conclusions and recommended appropriate learning initiatives to fill gaps within different business units.
- Led the design and development of learning initiatives, from single sessions to more complex multipart sessions using sound instructional design strategies.
- Investigated and resolved complex complaints, violations to policy, and conflicts while collaborating with senior management and Corporate Legal Counsel.
- Determined and recommended Employee Relations practices necessary to establish and maintain a positive work environment and promote high employee morale and retention.
- Developed and conducted training programs for hiring managers designed to improve recruiting and hiring efficiencies and reduce turnover.
- Ensured compliance with all state and federal employment regulations.
District Operations Manager / HR Manager
THE SPORTS AUTHORITY, INC.
04.1994 - 10.1997
Education
Bachelor of Arts - Business Management
SAINT LEO UNIVERSITY
Saint Leo, FLTimeline
Chief Human Resources Officer
PRESIDIO, INC.
01.2016 - Current
VP/Senior Director, Human Resources
CANON U.S.A., INC.
12.2006 - 01.2015
Senior Director of Human Resources
CA TECHNOLOGIES, INC.
08.1998 - 12.2006
Professional Recruiter
MANAGEMENT RECRUITERS INTERNATIONAL, INC.
10.1997 - 08.1998
District Operations Manager / HR Manager
THE SPORTS AUTHORITY, INC.
04.1994 - 10.1997
Bachelor of Arts - Business Management
SAINT LEO UNIVERSITY