Jennifer Clark

• Led a team of operators, delegating tasks effectively and fostering a collaborative work environment.
• Reduced downtime for equipment maintenance by conducting regular inspections and proactive repairs.
• Ensured compliance with all regulatory requirements, adhering to environmental policies and maintaining necessary documentation per FDA regulations.
• Maintained accurate records of production data and generated reports for management review on a regular basis.
• Optimized workflow by cross-training operators on multiple machines, allowing for increased flexibility in personnel assignments as needed.
• Achieved consistent high-quality output with thorough quality control checks and adherence to standard operating procedures.
• Supported company growth by consistently meeting or exceeding production targets and contributing to a positive work environment for all team members.
• Improved safety standards within the facility by enforcing strict adherence to guidelines and providing ongoing training to staff.
• Conducted routine preventative maintenance on machinery, reducing unexpected breakdowns or malfunctions that could impact productivity levels negatively.
• Performed routine maintenance on workplace equipment to immediately address problems.
• Supervised team and encouraged employees to immediately address job issues or concerns.
• Trained new employees on proper machine operation, safety protocols, and company procedures, ensuring smooth integration into their roles.
• Evaluated and updated standard operating procedures regularly, incorporating new industry best practices to stay ahead of the competition.
• Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
• Provided on-the-job training to newly hired workers and team members.
• Met all FDA regulated compliance training and maintained clean room standards.

I currently work as an alternate lead on Line 5 in the Saline department. Only two of us can run line 5 and 6 and I’m one of them.

I have fun and promote teamwork. I know mostly all of the employees in the entire Solutions department on multiple shifts. I am super chill and easy to get along with, but I also know how to be a leader. My teammates do respect me and I have handled many problems or ‘work drama’ on both lines.

I have worked at Fresenius for 3 years now through the temp agency Elwood Staffing.

I have great attendance and strong work ethics and go the extra mile to ensure both lines run smoothly when I am running them.

I know how to fix machines and problem solve.

I get along with everyone including teammates as well as all supervisors, LPT’s, and department leads.

• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Collaborated with team members to ensure smooth operational flow during peak hours.
• Processed customer transactions efficiently using point-of-sale systems.
• Assisted customers with product inquiries and resolved issues promptly.
• Maintained cleanliness and organization of checkout areas to enhance customer experience.
• Handled cash management tasks, including balancing registers at shift end.
• Adapted quickly to new sales promotions and seasonal changes in inventory.
• Provided training support to new cashiers on procedures and customer service standards.
• Implemented strategies for reducing wait times during busy periods, improving customer satisfaction.
• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Processed customer orders and accurately handled payment transactions.
• Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
• Met customer service goals and exceeded customer expectations.
• Resolved customer complaints and maintained clean and tidy checkout area.
• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
• Counted money in drawers at beginning and end of each shift.
• Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
• Developed and managed relationships with customers to increase customer loyalty.
• Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
• Answered product questions using knowledge of sales and store promotions.
• Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
• Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
• Utilized POS system to handle customer cash and credit card transactions.
• Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
• Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
• Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
• Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
• Demonstrated versatility by cross-training in various departments throughout the store when required.
• Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
• Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
• Redeemed coupons to discount purchases.
• Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Promoted store loyalty programs to customers to enhance engagement and repeat business.
• Upheld strict adherence to store policies and regulations, minimizing potential financial discrepancies.
• Enhanced customer experience by providing prompt and accurate transactions.
• Addressed customer inquiries with detailed product knowledge, increasing sales through informed recommendations.
• Ensured cleanliness and organization of checkout area, contributing to positive shopping environment.
• Participated in regular inventory counts, ensuring accuracy in store stock levels.
• Collaborated with team members to maintain smooth operations during peak hours.
• Monitored inventory at checkout, ensuring high-demand items were always in stock.
• Coordinated with stock team to ensure product availability at checkout area, optimizing customer's shopping experience.
• Managed cash drawer and financial transactions to maintain accurate store accounts.
• Collaborated with team members to streamline checkout processes, reducing average customer wait time.
• Trained new cashiers, enhancing team efficiency and accuracy in transactions.
• Assisted customers in locating products, improving overall shopping efficiency and satisfaction.
• Enhanced store security by identifying and reporting suspicious activities.
• Utilized point-of-sale systems efficiently, ensuring accurate pricing and swift transaction processing.
• Performed cash, card, and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Worked with floor team and managers to meet wide range of customer needs.
• Learned duties for various positions and provided backup at key times.
• Used POS system to enter orders, process payments and issue receipts.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Set up new sales displays each week with fresh merchandise.
• Conducted inventory counts by adding each item in stock and documenting in computer system.