Jennifer Clark
Butler ,PA
Summary
Versatile and reliable, with a proven track record at Veterans Industries for enhancing patient safety and streamlining operations. Demonstrates exceptional multitasking abilities and professional ethics, ensuring strict health and safety compliance. Achieved significant improvements in patient care and clinic efficiency, showcasing adaptability and a commitment to excellence.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Physical Therapy Aide
Veterans Industries
06.2024 - Current
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Streamlined clinic operations by maintaining a clean, organized environment and performing routine inventory checks on therapy supplies and equipment.
- Maintained strict compliance with HIPAA regulations, ensuring the privacy and confidentiality of sensitive patient information at all times.
- Enforced safety procedures with all patients.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Maintained care continuity through multidisciplinary teamwork and collaboration.
Lawn Care Technician
Robins Home
06.2024 - Current
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained and serviced lawn care equipment to enhance longevity.
- Operated varied types of lawn care vehicles, following safety protocols to prevent accidents.
- Contributed to a safe work environment by adhering to safety protocols during all lawn care activities.
- Diagnosed lawn and garden issues and recommended targeted solutions.
- Continuously expanded knowledge of industry trends and advancements through relevant training programs or seminars.
Warehouse Worker
Kurtz bros
06.2021 - 08.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
- Improved record-keeping accuracy, diligently updating warehouse management system with transaction details.
Assistant Manager of Customer Service
Unimart
01.2007 - 01.2009
- Oversaw scheduling and shift assignments, optimizing staff coverage during peak times for optimal customer support.
- Promoted a positive and inclusive working culture that emphasized collaboration, teamwork, and mutual respect among all employees.
- Contributed to revenue growth by identifying opportunities for process improvements that increased productivity while maintaining high standards of service quality.
- Led recruitment and onboarding efforts for new team members, ensuring they were well-prepared to contribute immediately upon joining the organization.
- Collaborated with management to develop strategies for enhancing the overall customer experience.
- Developed strong relationships with customers, providing personalized assistance and support.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Personal Service Specialist
United States Army
08.2000 - 10.2003
- Plans coordinates and directs the employment, operation, management and unit level maintenance of multi-functional/multi-user information processing systems in mobile and fixed facilities; provides technical and tactical advice to command and staff concerning all aspects of information processing system operations, maintenance, and logistical support; supervises installation, operation, strapping, restrapping, PMCS and unit level maintenance on COMSEC devices;Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Supervises small personnel office, specific personnel functions, Battalion S1 and personnel services support activity; performs duties of and supervises the functions of preceding skill levels to include quality assurance of product; advises commander, adjutant and other staff members on personnel administration activities.
- Prepares reports on strength levels and status of personnel; evaluates personnel qualifications for special assignment; prepares and processes requests for transfer or reassignment; processes centralized and decentralized promotions and reduction actions; processes classification reclassification actions; prepares orders and request for orders; prepares and maintains officer and enlisted personnel records; prepares and reviews personnel casualty documents; monitors suspense actions; initiates, monitors, processes personnel evaluations.
- Enforces information security (INFOSEC), operations security (OPSEC), and physical security per regulations and policies; prepares or supervises the preparation of technical studies, evaluations, reports, correspondence, software programs, program editing, debugging, and associated functions; and maintains records pertaining to information system operations; briefs staff and operations personnel on information systems matters; provides advice and makes recommendations to the commander and staff on all matters pertaining to enlisted soldiers and their families;
Cashier
Burger King
01.1999 - 01.2000
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
High School Diploma -
Clearfield Area Highschool
Clearfield, PA06-2000
Skills
- Multitasking Abilities
- Reliability
- Patient Safety
- Professional ethics
- Health and safety compliance
- Adaptability
Certification
- Licensed Practical Nurse (LPN) - Pennsylvania Board of Nursing.
Timeline
Physical Therapy Aide
Veterans Industries
06.2024 - Current
Lawn Care Technician
Robins Home
06.2024 - Current
Warehouse Worker
Kurtz bros
06.2021 - 08.2021
Assistant Manager of Customer Service
Unimart
01.2007 - 01.2009
Personal Service Specialist
United States Army
08.2000 - 10.2003
Cashier
Burger King
01.1999 - 01.2000
High School Diploma -
Clearfield Area Highschool