Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Clark

Exeter,CA

Summary

Versatile and dynamic professional with extensive experience at Bosky Genetics LLC, adept in staff management and compliance monitoring. Excelled in developing strategic HR policies and leading team training initiatives, enhancing operational efficiency and employee satisfaction. Proven track record in payroll processing and conflict resolution, driving company success through meticulous oversight and effective leadership.

Overview

22
22
years of professional experience

Work History

Office Manager /Head of Human Resources/Senior Compliance Specialist

Bosky Genetics LLC
Woodlake , CA
11.2022 - Current
  • Assisted in developing budgets for departmental expenses.
  • Developed and implemented office policies and procedures.
  • Evaluated applications and associated documentation to determine eligibility.
  • Recruited, hired, and oversaw team of personnel maintaining compliance.
  • Issued clear warnings to violators, outlining infractions, penalties and remediation steps.
  • Ensured effective communication of compliance policies and procedures throughout the organization.
  • Monitored and reported on compliance metrics and performance indicators.
  • Reviewed and updated company policies in response to regulatory changes.
  • Assisted in recruiting, onboarding and training new employees.
  • Organized company events including holiday parties, team building activities .
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Ensured compliance with applicable laws regarding employment practices.
  • Supervised staff members, organized schedules and delegated tasks.
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Maintained filing system for records, correspondence and other documents.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Maintained confidential records relating to personnel matters.
  • Monitored inventory levels and placed orders when needed.
  • Assisted with the preparation of budgets, forecasts and financial statements.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Managed office inventory and placed new supply orders.

Teacher's Aide

Three Rivers Elementary School
Three Rivers, CA
08.2020 - 06.2022
  • Instructed and monitored students in use and care of equipment and materials.
  • Provided one-on-one support to students requiring additional assistance.
  • Supervised children and participated with children in activities.
  • Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
  • Supported classroom teacher in managing a diverse classroom of students.

General Manager

Red Robin Gourmets Burgers
Fresno, CA
10.2013 - 07.2018
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Delegated work to staff, setting priorities and goals.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Trained employees on duties, policies and procedures.
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
  • Ensured compliance with local health department regulations regarding food safety standards.

Assistant Manager

Red Robin Gourmet Burgers
Visalia, CA
06.2005 - 10.2013
  • Established processes for monitoring customer satisfaction levels.
  • Resolved conflicts between team members in an effective manner.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Ensured compliance with safety regulations and company policies.
  • Supervised daily operations including scheduling shifts, assigning duties.

Host/Restaurant Server

Red Robin Gourmets Burgers
Visalia, CA
10.2002 - 06.2005
  • Took reservations over phone and in person.
  • Provided customers with accurate wait times and monitored waiting list.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Checked identification for guests who appeared under age 21.
  • Processed payments from customers using a POS system.
  • Contributed to team efforts by accomplishing related tasks as needed.
  • Provided excellent customer service by anticipating customer needs.
  • Greeted guests upon arrival and provided them with menus.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.

Education

Associate of Science - Human Resources

San Joaquin Valley College
Visalia, CA
11-2018

Skills

  • Staff hiring
  • Billing
  • Payroll and budgeting
  • Staff management
  • Human resources
  • Office administration
  • Payroll processing
  • Training and coaching
  • Conflict management
  • Employee supervision
  • Compliance monitoring
  • Employee training
  • Supply management
  • Inventory control
  • Event coordination
  • Staff training

Timeline

Office Manager /Head of Human Resources/Senior Compliance Specialist

Bosky Genetics LLC
11.2022 - Current

Teacher's Aide

Three Rivers Elementary School
08.2020 - 06.2022

General Manager

Red Robin Gourmets Burgers
10.2013 - 07.2018

Assistant Manager

Red Robin Gourmet Burgers
06.2005 - 10.2013

Host/Restaurant Server

Red Robin Gourmets Burgers
10.2002 - 06.2005

Associate of Science - Human Resources

San Joaquin Valley College
Jennifer Clark