Jennifer Clark
Jacksonville
Summary
Dynamic professional with extensive experience as a Medical Office Manager, excelling in scheduling and authorization management and HIPPA compliance. Proven ability to enhance customer service and foster strong client relationships, while demonstrating expertise in EMR/EHR systems and clinical documentation. A reliable team player committed to operational excellence.
Overview
15
15
years of professional experience
Work History
Owner
Clark's Mobile Auto Detail
11.2022 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Trained and guided team members to maintain high productivity and performance metrics.
- Developed social media and website performance to attract new business and educate clients on available services.
Medical Office Manager
Callahan Foot and Ankle Clinic
03.2013 - 02.2017
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Assisted physicians with clinical documentation to ensure complete and accurate records for each patient visit.
- Maintained up-to-date knowledge of healthcare regulations and policies, ensuring the practice remained in compliance at all times.
- Managed 20+ employees with various personalities and from different cultures for large 7-physician practice.
Medical Assistant
Eighth Street Foot and Ankle Clinic
10.2010 - 02.2013
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Trained and guided team members to maintain high productivity and performance metrics.
- Developed social media and website performance to attract new business and educate clients on available services.
Education
Associate Of Science - Medical Assisting And X-Ray Technology
Heritage College
Jacksonville06.2010
Skills
- Verbal and written communication
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Clinical documentation
- Insurance verification
- ICD10 and CPT coding
- Authorization Management
- Surgery and Procedure Scheduling
- Reliable team player
- Specimens collection and processing
Timeline
Owner
Clark's Mobile Auto Detail
11.2022 - Current
Medical Office Manager
Callahan Foot and Ankle Clinic
03.2013 - 02.2017
Medical Assistant
Eighth Street Foot and Ankle Clinic
10.2010 - 02.2013
Associate Of Science - Medical Assisting And X-Ray Technology
Heritage College
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