Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Clark

Jacksonville

Summary

Dynamic professional with extensive experience as a Medical Office Manager, excelling in scheduling and authorization management and HIPPA compliance. Proven ability to enhance customer service and foster strong client relationships, while demonstrating expertise in EMR/EHR systems and clinical documentation. A reliable team player committed to operational excellence.

Overview

15
15
years of professional experience

Work History

Owner

Clark's Mobile Auto Detail
11.2022 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Developed social media and website performance to attract new business and educate clients on available services.

Medical Office Manager

Callahan Foot and Ankle Clinic
03.2013 - 02.2017
  • Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
  • Managed daily administrative tasks to ensure smooth operations within the medical office environment.
  • Assisted physicians with clinical documentation to ensure complete and accurate records for each patient visit.
  • Maintained up-to-date knowledge of healthcare regulations and policies, ensuring the practice remained in compliance at all times.
  • Managed 20+ employees with various personalities and from different cultures for large 7-physician practice.

Medical Assistant

Eighth Street Foot and Ankle Clinic
10.2010 - 02.2013
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Developed social media and website performance to attract new business and educate clients on available services.

Education

Associate Of Science - Medical Assisting And X-Ray Technology

Heritage College
Jacksonville
06.2010

Skills

  • Verbal and written communication
  • Customer service
  • Medical terminology knowledge
  • EMR / EHR
  • Clinical documentation
  • Insurance verification
  • ICD10 and CPT coding
  • Authorization Management
  • Surgery and Procedure Scheduling
  • Reliable team player
  • Specimens collection and processing

Timeline

Owner

Clark's Mobile Auto Detail
11.2022 - Current

Medical Office Manager

Callahan Foot and Ankle Clinic
03.2013 - 02.2017

Medical Assistant

Eighth Street Foot and Ankle Clinic
10.2010 - 02.2013

Associate Of Science - Medical Assisting And X-Ray Technology

Heritage College
Jennifer Clark