Jennifer Clemens
Event Coordinator
Williamsburg,VA
Summary
Diligent food service professional possessing excellent cooking skills and strong knowledge of food safety. Proficient in maintaining well-stocked, organized and clean kitchen areas to maximize productivity.
Dedicated team player with punctual nature and open communication style dedicated to meeting every preparation and service need. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
Work History
Event Coordinator
Revolution Golf And Grille
08.2023 - Current
- Enhanced attendee experience by meticulously planning and executing event logistics.
- Streamlined registration processes for increased efficiency and reduced waiting times.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Developed creative marketing materials that generated interest and boosted event attendance.
- Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality.
- Conducted post-event analysis, identifying areas of improvement for future events.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
- Employed social media platforms effectively to promote upcoming events, reaching a wider audience base.
- Maintained accurate records of all event expenditures, ensuring budget compliance across multiple projects.
- Evaluated feedback from attendees after each function, utilizing insights gained to inform improvements in subsequent endeavors.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Coordinated schedules and timelines for events.
- Brainstormed and implemented creative event concepts and themes.
- Consulted with customers to determine objectives and requirements for events.
- Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
Cafeteria Worker
Williamsburg James City County Schools
08.2019 - 10.2021
- Provided exemplary service to students, staff, and visitors.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Cleaned and sanitized surfaces, tools, and equipment.
- Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Inspected kitchen equipment and appliances to verify proper working order, including commercial fryers, steamers, ovens and ranges.
- Tracked meal purchases and accepted payments at cash register.
- Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
- Restocked condiments, beverages, and utensils per expected use levels.
- Prepared ingredients and recipe components ahead of time.
- Assisted cashiers with processing customer payments and documenting orders.
- Served food according to temperature, safety, and presentation guidelines.
- Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
- Received and stored incoming supplies according to procedures.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Worked stations including pizza, omelet, soup, salad, sandwich, and dessert at busy cafeteria.
- Assisted customers with carry-out service.
- Provided attentive service and proactively assessed guest needs.
- Monitored temperature of cases, shelves and storage areas and reported failures to manager.
- Set up advertising signs and displays on shelves, counters and tables.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Engaged in suggestive selling and other sales techniques.
- Greeted customers and answered any questions.
Assistant Preschool Teacher
Childcare Network
11.2017 - 06.2019
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Educated students in foundational concepts such as shapes, numbers and letters.
- Promoted sensory development by providing access to different textures.
- Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Assisted teacher with developing creative program suitable for preschool children.
- Encouraged children to interact with each other and participate in group activities.
- Organized snack time and nap hours.
- Maintained tidy and clean classroom consistent with safety and health standards.
- Communicated nonverbally with children to provide comfort, encouragement and positive reinforcement.
- Led activities that developed students' physical, emotional and social growth.
Cook
Childcare Network
11.2017 - 06.2019
- Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Adjusted established recipes to remove allergens or alter tastes for customer desires.
- Verified proper portion sizes and consistently attained high food quality standards.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
- Served two nutritious meals and one snack daily to students from infants to preschool.
Cook
Shield's Tavern Colonial Williamsburg
05.2011 - 11.2017
- Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
- Received food orders from servers and cooked items quickly to complete entire order together and serve hot.
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Adjusted established recipes to remove allergens or alter tastes for customer desires.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Verified proper portion sizes and consistently attained high food quality standards.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
- Communicated closely with Head Chef to fully understand special orders for customers, including those with food allergies and gluten intolerance.
- Assisted chef with planning easy but elegant appetizers to spark customer interest.
- Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
- Enhanced and maintained central standardized recipe and ingredient repository, including nutritional and cost information.
- Met production requirements for all aspects of banquet and outlet desserts and breakfast pastries.
- Prepared estimated 300 orders simultaneously during peak lunch periods with 99% accuracy rate, maximizing customer satisfaction and repeat business.
Cook
Cracker Barrel
05.2000 - 12.2011
- Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
- Received food orders from servers and cooked items quickly to complete entire order together and serve hot.
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Adjusted established recipes to remove allergens or alter tastes for customer desires.
- Verified proper portion sizes and consistently attained high food quality standards.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
- Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
Server
Cracker Barrel
05.2000 - 12.2011
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept updated knowledge of menu and chef specials to provide recommendations according to tastes and specific allergies.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Created orders, documented special requirements and discussed needs with kitchen personnel to provide customers with desired food and minimize complaints.
- Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy sufferers.
- Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
- Delivered orders in timely manner and corrected all issues to ensure guest satisfaction.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Prep Cook
Cracker Barrel
05.2000 - 12.2011
- Prepared items like bacon ahead of time to promote efficiency in dish garnishing.
- Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
- Packaged, arranged and labeled ingredient stock, storing at established temperatures.
- Washed, peeled and cut various fruits and vegetables to prepare for serving.
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Inspected and cleaned food preparation areas to guarantee safe, sanitary food-handling practices.
- Prepared average of 30 menu items per shift.
- Identified inefficiencies leading to improved productivity.
- Distributed food to wait staff quickly to provide excellent customer satisfaction.
- Managed opening and closing shift kitchen tasks.
- Collaborated with servers and cook staff to collect information about specific customer desires and dietary needs.
- Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
- Cleaned and organized kitchen areas.
- Cooked all menu items according to specified instructions.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Practiced proper safety and sanitation standards.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Prepared ingredients for menu items.
- Washed, chopped, baked and stored vegetables and menu ingredients.
- Supported waitstaff and other team members in completing tasks.
- Trained and assisted new kitchen staff members.
- Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
Hostess
Cracker Barrel
05.2000 - 12.2011
- Conducted downtime dining room and server checks to assess readiness for expected customer loads.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Cultivated positive guest relations by managing information and orchestrating speedy seatings.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
- Assisted managers with quickly resolving service- and food-related issues.
- Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
- Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Informed servers of newly seated parties for speedy service.
- Answered customer questions about hours, seating and dinner specials information.
- Collaborated with kitchen to inform customers of wait times and answer questions about food.
- Helped servers by taking drink orders, running food, delivering drink orders and bussing tables as needed.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Took information about guests' party size, led to seating, offered menus and suggested dinner items.
Back-Up Cook
Cracker Barrel
03.2000 - 12.2011
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
- Verified proper portion sizes and consistently attained high food quality standards.
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Mentored staff in expectations and parameters of kitchen goals and daily work.
- Enhanced and maintained central standardized recipe and ingredient repository, including nutritional and cost information.
- Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
- Inspected kitchen equipment and appliances to verify proper working order, including commercial fryers, steamers, ovens and ranges.
- Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
Education
Bachelor's in History - History
Grand Canyon University
Phoenix, AZ2015
Associates in Social Science - Elementary Education
University of Phoenix
Phoenix, AZ2012
Skills
- Batch Cooking
- Food Preparation
- Health and Safety Standards
- Food Safety
- Cash Register Operation
- Ingredient Preparation
- Standardized Recipes
- Special Requirements
- School Lunch Programs
- Verbal and written communication
- Presentation skill
- Problem-solving
- Food preparation and safety
- Performance improvement
- Social Media Promotion
- Expense Tracking
- Meeting planning
- Food service knowledge
- Workflow Management
- Special events planning
- Event Planning
Timeline
Event Coordinator
Revolution Golf And Grille
08.2023 - Current
Cafeteria Worker
Williamsburg James City County Schools
08.2019 - 10.2021
Assistant Preschool Teacher
Childcare Network
11.2017 - 06.2019
Cook
Childcare Network
11.2017 - 06.2019
Cook
Shield's Tavern Colonial Williamsburg
05.2011 - 11.2017
Cook
Cracker Barrel
05.2000 - 12.2011
Server
Cracker Barrel
05.2000 - 12.2011
Prep Cook
Cracker Barrel
05.2000 - 12.2011
Hostess
Cracker Barrel
05.2000 - 12.2011
Back-Up Cook
Cracker Barrel
03.2000 - 12.2011
Bachelor's in History - History
Grand Canyon University
Associates in Social Science - Elementary Education
University of Phoenix
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