Jennifer Clements
Summary
Accomplished Branch Relationship Banker and Sales Associate with a proven track record at PNC Bank, excelling in financial product knowledge and customer service. Demonstrated ability to grow business portfolios through strategic outreach and relationship building, achieving monthly sales targets consistently. Skilled in credit analysis and fostering lasting customer relationships, ensuring comprehensive financial solutions.
Overview
4
4
years of professional experience
Work History
Branch Relationship Banker
PNC Bank
01.2022 - Current
- Made introductions to partners to help meet customer's broader financial needs.
- Conducted needs-based conversations to identify customer credit, deposit and investment requirements.
- Explained and demonstrated self-service mobile options to customers.
- Grew book of business through proactive outreach.
- Built relationships with customers by learning about financial needs, understanding life events and goals and following up through proactive outreach and appointments.
Sales Associate
Bryan Jewelry
12.2020 - 12.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
High School Diploma -
Elmore County High School
Eclectic, AL05.1999
Skills
- Financial product knowledge
- Credit analysis
- Goal-Oriented
- Portfolio Management
- Loans
- Money Handling
- Financial Services
- Banking
- Teller Support
- Creative Thinking
- Customer Service-Oriented
- Financial Planning
- Cash Flow Management
- Recordkeeping requirements
Notary, NMLS
I am a Notary registered with Autauga County in Alabama and a licenser NMLS.
Timeline
Branch Relationship Banker
PNC Bank
01.2022 - Current
Sales Associate
Bryan Jewelry
12.2020 - 12.2021
High School Diploma -
Elmore County High School