Jennifer Clevenger

Greet guests warmly while making drink recommendations and facilitating a unique and impactful dining experience. Educating guests on food and beverage menu options while upselling and highlighting seasonal specials. Multitask managing a high volume bar, service-well and walk up orders while maintaining a clean, well stocked and organized bar. Process payments accurately using both SoftTouch and Aloha POS system including cash handling procedures. Trained and mentored new bartenders and employees on drink preparations and inventory availability. Crafted innovative cocktail recipes based on seasonal ingredients and customer preferences. Provided exceptional customer service, enhancing guest experience and satisfaction levels.

Maintained cleanliness and organization of bar area, ensuring compliance with health standards. Trained new staff on bartending techniques and service protocols to improve team efficiency. Developed inventory management practices, reducing waste and optimizing stock levels. Collaborated with kitchen staff to pair drinks with menu items, increasing overall sales. Managed cash handling and point-of-sale transactions accurately. Served high customer volumes during special events, nights, and weekends. Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.