Jennifer Clouatre
North Platte,NE
Summary
Dynamic professional with extensive experience in case management and compliance monitoring at the Administrative Office of the Courts and Probation. Proven ability to collaborate with community resources and effectively communicate to support client rehabilitation. Skilled in report writing and record keeping, ensuring accurate documentation of progress and interventions.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Assistant Probation Officer
Administrative Office of the Courts and Probation
North Platte, Ne
12.2018 - Current
- Following State protocol to objectively observe and accurately document various types of interactions, including drug testing, interviews to assess for compliance and individual needs, and case management meetings to monitor progress and provide support for client goals.
- Monitored court proceedings and provided reports on the status of probationers' cases.
- Collaborated with community resources to support client rehabilitation efforts.
- Learned procedures and positions to assist with office flow during absences.
Youth Care Worker
Nebraska Youth Center
North Platte, Ne
11.2017 - 03.2019
- Supervised youth in crisis, implementing structured interventions and modeling life skills through group facilitation.
- Maintained accurate records of daily activities, progress notes, and incident reports.
- Organized sensitive client information to generate comprehensive reports.
- Trained new staff on policies and procedures to ensure compliance and effectiveness.
Certified Nursing Assistant
Sutherland Care Center
Sutherland, Ne
01.2016 - 12.2018
- Assisted residents with mobility needs through application of proper body mechanics.
- Supported residents with daily living activities and personal care tasks.
- Maintained precise records of patient care conditions for medical staff review.
Family Support Worker
Family Skill Builder Services
North Platte, Ne
03.2017 - 05.2018
- Facilitated workshops on self-development and employment readiness.
- Supervised youth recreational activities, fostering skill development and teamwork.
- Maintained sanitation standards in working environment to ensure safety and compliance.
Family Partner
Owens and Associates
Omaha, Ne
06.2015 - 11.2015
- Developed and implemented family-centered support plans.
- Provided in-home support to families with children facing behavioral and emotional challenges.
- Collaborated with multidisciplinary teams to enhance service delivery.
- Monitored progress of family engagement and accurately recorded interactions in an electronic record system.
- Actively participated in team meetings or trainings related to best practices in working with children and families.
Server
Red Lobster
Grand Island, Nebraska
02.2012 - 04.2015
- Provided attentive service to guests in a fast-paced dining environment.
- Took accurate orders and communicated them to the kitchen staff.
- Assisted team members during busy shifts to enhance efficiency and guest satisfaction.
- Managed table settings and maintained cleanliness throughout the dining area.
- Prepared and served beverages, ensuring quality and presentation standards.
Housekeeper
Hampton Inn
North Platte, Nebraska
06.2009 - 08.2011
- Trained new staff on cleaning protocols and hotel policies for enhanced efficiency.
- Ensured cleanliness and organization in guest rooms and common areas.
- Regularly replenished supplies and amenities in guest accommodations.
- Utilized cleaning equipment and chemicals following safety standards.
- Assisted with laundry services to guarantee timely delivery of clean linens.
Education
Bachelor’s - Psychology, Criminal Justice, English
Hastings College
Hastings, NE05-2015
High School Diploma -
North Platte High School
North Platte, NE05-2011
Skills
- Case management and compliance monitoring
- Report writing and record keeping
- Community collaboration and conflict resolution
- Time management and effective communication
Certification
- The Managers & Supervisors Conference, 04/01/18
- Professional Writing for Human Services Staff, 07/01/17
- Common Sense Parenting, 05/01/17
- CPR, 09/12/19, 09/01/21
- Social Service Designee Training, 06/01/16
- Class C fuel cell permit # 25197, 02/02/19
References
- Jill Mahon, Volunteer Coordinator, Catholic Social Services, 402.463.2112
- Amanda Shaner, Charge Nurse, Sutherland Care Center, 308.520.8509
- Tim Willard, Rancher, 308.530.0632
Timeline
Assistant Probation Officer
Administrative Office of the Courts and Probation
12.2018 - Current
Youth Care Worker
Nebraska Youth Center
11.2017 - 03.2019
Family Support Worker
Family Skill Builder Services
03.2017 - 05.2018
Certified Nursing Assistant
Sutherland Care Center
01.2016 - 12.2018
Family Partner
Owens and Associates
06.2015 - 11.2015
Server
Red Lobster
02.2012 - 04.2015
Housekeeper
Hampton Inn
06.2009 - 08.2011
Bachelor’s - Psychology, Criminal Justice, English
Hastings College
High School Diploma -
North Platte High School