Jennifer Cody
Orland Park,IL
Summary
Detail-oriented professional specializing in on-site medical support and emergency care. Experienced in educating teams on injury prevention and wellness while collaborating with safety teams for health improvement strategies. Strong background in accurate documentation and compliance with health and safety standards.
Overview
16
16
years of professional experience
Work History
Onsite Medical Representative
Amazon
Aurora, Illinois
03.2024 - 07.2026
- Provided comprehensive on-site medical support to Amazon employees and contractors.
- Administered first aid and emergency care during high-pressure situations.
- Educated employees on injury prevention and wellness practices to promote health awareness.
- Maintained medical supplies inventory while coordinating procurement processes efficiently.
- Ensured compliance with health and safety regulations throughout workplace assessments.
- Collaborated with safety teams to enhance strategies for workplace health improvements.
- Documented patient interactions accurately, following company policies and procedures.
- Responded promptly to patient inquiries regarding health issues or concerns.
- Assisted with Random drug test
- Assisted with reasonable suspicion drug testing
- Engaged with the Hazwaste Team
- Engaged with EHS Team
Emergency Medical Technician (Basic)
Elite Ambulance
Orland Park, USA
01.2019 - 03.2024
- Assess patients' medical condition to administer initial medical treatment or provide advanced life support.
- Monitor patients' condition continuously during transportation, ensuring in-transit care.
- Prepare detailed incident reports documenting nature of emergency and course of treatment provided.
- Display commitment to delivering high-quality care through ongoing training and professional development.
- Coordinate with dispatchers and hospital staff to arrange logistics for safe and efficient patient transport.
- Operate and drive ambulances to facilitate transportation of patients to hospitals or other healthcare facilities.
- Foster strong relationships with fellow medical professionals to promote efficient and high-quality patient care.
- Gathered information from patients regarding use of over-the-counter medications, prescriptions, and illicit substances to identify potential side effects or signs of overdose.
- Facilitated training of new employees by providing guidance on job responsibilities and assessing performance during shifts.
- Educated conscious patients on necessary steps involved in medical evaluations and potential need for hospital transport.
- Conducted regular inspections of equipment and performed routine vehicle checks in compliance with prescribed maintenance schedules.
- Operated emergency vehicles with caution and prioritized safety of patients, public, and fellow first responders.
Telecommunicator
Elite Ambulance
Orland Park, USA
01.2018 - 01.2019
- Responded to emergency phone calls in composed manner, gathering relevant information with calm and collected approach to ensure efficient handling of situation.
- Utilized radio, telephone, and computer systems to promptly relay updated information to first responders to enable informed decisions and take appropriate actions.
- Captured caller information, cross-referenced details with associated computer data, and recorded vital details in call tracking and assignment system, ensuring accurate and comprehensive documentation.
- Provided exceptional administrative support and delivered outstanding customer service, fostering positive patient experiences and maintaining efficient workflow processes.
- Demonstrated strict adherence to HIPAA guidelines, safeguarding patient confidentiality and privacy throughout all interactions and maintaining utmost level of professionalism.
Administrative Assistant
C and C Communications
Mokena, USA
01.2011 - 01.2018
- Managed processing of invoices, payables, receivables, and purchasing activities, ensuring accurate and timely financial transactions.
- Coordinated and prepared service calls and work requests, ensuring proper scheduling and allocation of resources.
- Assumed various responsibilities within company, demonstrating flexibility and adaptability in supporting different departments and functions.
- Responded to phone calls promptly and professionally, addressing inquiries and routing calls to appropriate individuals or departments.
- Provided high-level assistance to Vice President, performing administrative tasks and managing schedules, meetings, and travel arrangements.
- Implemented systematic record filing system to optimize document organization and management, improving accessibility and retrieval efficiency.
- Received and sorted incoming mail and packages, accurately recording, dispatching, or distributing mail to correct recipients.
- Supported coworkers and staff members by assisting with special tasks on a daily basis, fostering a collaborative and productive work environment.
Education
Paramedic -
Southern Illinois University Carbondale
Kankakee, ILEmergency Medical Technician -
Elite Ambulance
Orland Park, ILCosmetology -
Empire Beauty School
Lisle, ILPhlebotomy -
Moraine Valley Community College
Palos Hills, ILCertified Nursing Assistant -
Moraine Valley Community College
Palos Hills, ILSkills
- Emergency Communication
- Emergency Service Dispatch
- Geographical Information Systems
- Emergency Assistance
- Information Documentation
- Medical Procedure Prioritization
- Data Entry
- Administrative Support
- Training & Mentoring
- CPR certification
- first aid training
- emergency response
- critical thinking
- effective communication
- attention to detail
- administrative support
- Safety protocols
Training
- PALS (Pediatric Advanced Life Support)
- ACLS (Advanced Cardiac Life Support)
- EMT (Emergency Medical Technician)
- EVOC (Emergency Vehicle Operators Course)
Personal Information
Title: Telecommunicator
Timeline
Onsite Medical Representative
Amazon
03.2024 - 07.2026
Emergency Medical Technician (Basic)
Elite Ambulance
01.2019 - 03.2024
Telecommunicator
Elite Ambulance
01.2018 - 01.2019
Administrative Assistant
C and C Communications
01.2011 - 01.2018
Paramedic -
Southern Illinois University Carbondale
Emergency Medical Technician -
Elite Ambulance
Cosmetology -
Empire Beauty School
Phlebotomy -
Moraine Valley Community College
Certified Nursing Assistant -
Moraine Valley Community College