Jennifer Coffinger

• Managed phone communications and documented notes to support team productivity.
• Enhanced processes via professional handling of calls.
• Answered multi-line telephone system, provided information, and directed calls.
• Prepared admissions charts and scanned records.

Maintained communication logs accurately.

Planned tasks for optimal outcomes.

Developed and conducted skill-enhancing training sessions for employees.

Delivered professional recommendations through property analysis tailored for workforce evaluations.

• Use computers for various applications, such as database management or word processing
• Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll
• Redirected calls efficiently to the appropriate personnel for resolution.
• Create, maintain, and enter information into databases
• Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material
• Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
• Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
• Complete forms in accordance with company procedures
• Maintain scheduling and event calendars
• Schedule and confirm appointments for clients, customers, or supervisors
• Make copies of correspondence or other printed material
• Locate and attach appropriate files to incoming correspondence requiring replies
• Operate electronic mail systems and coordinate the flow of information, internally or with other organizations
• Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies
• Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports
• Open, read, route, and distribute incoming mail or other materials and answer routine letters
• Provide services to customers, such as order placement or account information
• Conduct searches to find needed information, using such sources as the Internet
• Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions
• Establish work procedures or schedules and keep track of the daily work of clerical staff
• Mail newsletters, promotional material, or other information
• Order and dispense supplies
• Learn to operate new office technologies as they are developed and implemented
• Train and assist staff with computer usage
• Prepare conference or event materials, such as flyers or invitations