Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

JENNIFER COLACINO

San Antonio,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

24
24
years of professional experience

Work History

Central Division Manager

Nursecore
01.2021 - Current
  • Collaborated with department heads to identify staffing requirements, resulting in improved workforce planning and reduced turnover rates.
  • Served as key point of contact for both internal stakeholders and external partners on matters relating to resource availability and allocation, fostering strong relationships built on trust and transparency.
  • Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
  • Increased sales revenue by developing and implementing effective sales strategies for district.
  • Recognized potential talent within team members early on; mentored them into higher positions in organization over time.
  • Negotiated contracts with clients for mutual benefit while maintaining strict adherence to company policies and ethical standards.
  • Achieved $100K in monthly target sales for 2 years with $28M in contracts.

Escrow Assistant

Old Republic Title
06.2015 - 05.2020
  • Developed strong relationships with clients through excellent customer service, fostering trust and loyalty.
  • Assisted with successful closing of numerous escrow transactions, ensuring all parties were informed and satisfied.
  • Obtained documents such as proof of insurance and HOA statements.
  • Maintained open communication with lenders, brokers and borrowers.
  • Efficiently processed incoming funds from buyers and disbursed funds to sellers upon closing transactions successfully.
  • Returned executed loan packages to lender for review and approval in accordance with lender instructions.
  • Increased closing revenue from $725K to $3.28M in 2 years.

Client Services Coordinator

Conduit Global
02.2011 - 10.2014
  • Developed strong relationships with clients by providing exceptional customer support and maintaining open lines of communication.
  • Provided timely updates on project status to clients, ensuring transparency throughout entire process while building trust in our services.
  • Coordinated with internal departments to resolve any issues that impeded client success, facilitating smooth operations and increased satisfaction levels.
  • Educated clients on account services and resolved client inquiries regarding statement information and account balances.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Increase productivity by 13% over 1 year and extended our client contract from 2 to 5 years.

Project Manager – Project Manager, Designer & Event Coordinator

U.S. Enercorp, Ltd
01.2005 - 06.2009
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Provided detailed project status updates to stakeholders and executive management.
  • Completed projects ahead of deadline and saved $13K is project budgets on average.

Food & Beverage Manager

Omni Hotels
10.2000 - 12.2004
  • Developed staff training programs to enhance service skills and increase overall efficiency.
  • Managed inventory effectively, reducing waste and optimizing stock levels.
  • Organized successful special events that contributed to increased sales figures.
  • Resolved customer concerns promptly and professionally, ensuring repeat business and positive word-of-mouth referrals.
  • Assisted in financial management tasks such as budget planning, forecasting revenue projections, and monitoring expenses closely.
  • Collaborated with chefs and kitchen staff to ensure high-quality food preparation and timely delivery to customers.
  • Achieved AAA 4-Diamond Service rating.

Education

Bachelor of Fine Arts - Communications

University of North Carolina Greensboro
Greensboro, NC
12.1990

Skills

  • Sales and marketing expertise
  • Staff Training and Development
  • Customer relationship development
  • Operations Management
  • Sales Leadership
  • Performance Improvements
  • Business development and planning

Accomplishments

  • Certifications: CompTIA A+, Security

Timeline

Central Division Manager

Nursecore
01.2021 - Current

Escrow Assistant

Old Republic Title
06.2015 - 05.2020

Client Services Coordinator

Conduit Global
02.2011 - 10.2014

Project Manager – Project Manager, Designer & Event Coordinator

U.S. Enercorp, Ltd
01.2005 - 06.2009

Food & Beverage Manager

Omni Hotels
10.2000 - 12.2004

Bachelor of Fine Arts - Communications

University of North Carolina Greensboro

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JENNIFER COLACINO