Jennifer Coleman
NC
Summary
Adept at identifying optimal curricula, developing education/show/meeting plans. Good planner, problem-solver and positive leader with strong attention to detail and sound judgment focused on continuous improvement. Decisive, practical and strategic in leading operations and teams.
Overview
34
34
years of professional experience
Work History
Business Owner/Operator
Shasta Naturals Spa & Store
- Oversaw end-to-end business processes to maintain proficiency and profitability. Created entire product line through private label at over 85 sku's.
Business Owner/Operator
Redding Comfort Heating & Air
10.2005 - 03.2020
- Served as principal stakeholder over organization's complete operations.
- Advanced business through multiple transition periods and structural changes successfully.
- Developed and executed all marketing and sales campaigns while bridging traditional and digital media formats.
- Contract writing for Federal, state and local government awards including negotiation, execution and close out.
- Opened multiple new channels of income opportunity.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
General Manager
Mirage Salon And Spa/Kwik Kut Stores - 7 Stores
06.2007 - 08.2009
- Managed 8 locations and staff,
- Implemented operational strategies and effectively built customer and employee loyalty.
- Increased 11% gross net and stopped employee turnover by putting in place recognition program, employee handbook and operating procedures.
- Developed and maintained relationships with customers and suppliers.
Director of Professional Education
Helene Curtis Industries
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Monitored and evaluated training performance to determine quality and cohesiveness.
Director of Education
KMS Research, Inc. - Professional Haircare Brand
01.1986 - 01.1989
Education
Professional Development
Skills
- Networking
- Issues resolution
- Operations management
- Strategic planning
- Budgeting
- Exemplary Communication Skills
- Event Execution
- Industry Trends
- Event Planning and Logistics
Summary of Qualifications
- Successfully produce and deliver work at all stages of production.
- Capable of autonomously completing any creative/admin task while delegating and overseeing remaining responsibilities.
- Can expertly interpret needs of the field and create education plans.
Timeline
General Manager
Mirage Salon And Spa/Kwik Kut Stores - 7 Stores
06.2007 - 08.2009
Business Owner/Operator
Redding Comfort Heating & Air
10.2005 - 03.2020
Director of Education
KMS Research, Inc. - Professional Haircare Brand
01.1986 - 01.1989
Business Owner/Operator
Shasta Naturals Spa & Store
Director of Professional Education
Helene Curtis Industries
Professional Development
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