Dedicated and reliable leader recognized as a self-motivated professional. Resourceful worker with strong decision making, communication, problem solving, and customer service skills. Effective team building to promote a positive work environment and successful collaboration with others to develop innovative ideas and meet organizational goals.
Overview
18
18
years of professional experience
Work History
Small Business Owner
Rise & Shine Specialty Services, LLC
02.2020 - 12.2024
Managed daily operations associated with owning and running a small business; marketing, conducted interviews, hired & trained new staff, scheduling, payroll, background & sex offender checks, ensuring accurate records, and filing appropriate state forms.
Established loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
Fostered positive work environment; observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Admissions & Marketing Director
Saber Healthcare
01.2018 - 12.2021
Cultivated strong relationships with community partners, leading to increased referrals and collaborative opportunities.
Analyzed enrollment trends to inform data-driven decision-making in marketing and recruitment strategies.
Created and managed social media campaigns to increase brand engagement.
Conducted market research to identify new opportunities and target markets.
Allied Health Care Manager, Respiratory Therapist
University Of Michigan Health Care System
01.2007 - 01.2018
Established and maintained relationships with clients, families and community partners to coordinate services and facilitate continuity of care.
Maintained detailed records in compliance with agency standards and regulations and ensured policies and procedures were up to date.
Served as liaison between patients, families, physicians, insurance providers, and other healthcare professionals for seamless care coordination efforts.
Maintained up-to-date knowledge of community resources by networking with local organizations and attending professional development opportunities.
Leadership activities related to daily healthcare operations; staff scheduling, payroll, training & education, human resource management, and annual performance evaluations.
Education
Master of Science - Health Care Operations
Capella University
Minneapolis, MN
Bachelor of Science - Health Care Management
Siena Heights University
Adrian, MI
08.2015
Certificate - Paramedic
Monroe County Community College
Monroe, MI
1996
Associate of Applied Science - Respiratory Therapy
Monroe County Community College
Monroe, MI
05.1994
High School Diploma -
Airport High School
Carleton, MI
1992
Skills
Strong time management, organizational, written, and verbal skills
Business Development/Operations Management
Lean Six Sigma Process Improvement
KPI Reporting & Analysis
Regulatory Compliance
Training and Education
Human Resource Management
Team Leadership & Mentoring
Policy & Procedure Development
Timeline
Small Business Owner
Rise & Shine Specialty Services, LLC
02.2020 - 12.2024
Admissions & Marketing Director
Saber Healthcare
01.2018 - 12.2021
Allied Health Care Manager, Respiratory Therapist
University Of Michigan Health Care System
01.2007 - 01.2018
Master of Science - Health Care Operations
Capella University
Bachelor of Science - Health Care Management
Siena Heights University
Certificate - Paramedic
Monroe County Community College
Associate of Applied Science - Respiratory Therapy
Monroe County Community College
High School Diploma -
Airport High School
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