Jennifer Compton
Fort Pierce,FL
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Stay at Home Mom/Full Time College Student
01.2023 - Current
- I have a gap in employment due to furthering my education in order to provide my children with a better future.
Front Desk Agent
Holiday Inn Express and Suites
08.2021 - 11.2022
- Managed guest check-in and check-out processes, ensuring smooth arrivals and departures.
- Facilitated smooth guest experiences by coordinating with multiple departments across the property.
- Coordinated room assignments based on guest preferences and loyalty status.
- Resolved guest inquiries and complaints promptly, enhancing overall satisfaction.
- Assisted in training new front desk staff on procedures and customer service standards.
- Oversaw inventory of office supplies, coordinating reorders as necessary for uninterrupted service.
- Collaborated with housekeeping and maintenance teams to address guest requests effectively.
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
Shift Manager
Firehouse Subs
11.2019 - 12.2021
- Supervised daily operations to ensure efficient service and adherence to food safety standards.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Trained and mentored team members on customer service excellence and operational procedures.
- Implemented scheduling strategies to optimize labor costs while maintaining service quality.
- Conducted regular inventory assessments to manage stock levels and reduce waste.
- Resolved customer complaints promptly, enhancing overall guest satisfaction and loyalty.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Supervised employees and oversaw quality compliance with company standards for food and services
Lead Teacher
Apollo Preschool
06.2018 - 06.2019
- Developed individualized education plans to meet diverse learning needs and promote student success.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Helped students explore concepts with engaging, learning-focused activities.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Conducted ongoing assessments to monitor student progress and inform instructional adjustments.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Lead Teacher
La Petite Academy
08.2015 - 02.2018
- Designed and implemented creative lesson plans to foster cognitive and social development in preschool children.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Supervised classroom activities, ensuring a safe and engaging learning environment for all students.
- Mentored junior teachers, providing guidance on instructional strategies and classroom management techniques.
- Collaborated with parents to discuss student progress and address any educational concerns effectively.
- Evaluated student performance through assessments, adapting teaching methods to improve outcomes.
Sandwich Artist
Subway
11.2014 - 08.2015
- Providing excellent customer service.
- Handling money and cleaning.
- Making food, prepping vegetables and meats, baking bread and cookies.
- Stocking and assisting with truck orders.
Cashier/ Bagger
Winn-Dixie
09.2013 - 12.2014
- Processed customer transactions efficiently using POS systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure smooth checkout operations during peak hours.
- Assisted in training new cashiers on operational protocols and customer interaction techniques.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Bachelor's Degree - Human Services
Indian River State College
12.2025
Associate's Degree - Business Administration
Indian River State College
Vero Beach, FLAssociate's Degree - Early Childhood Education
Indian River State College
Vero Beach, FLHigh School Diploma - Early Childhood Education
Fort Pierce Central High School
Fort Pierce, FL05.2015
Skills
- Time Management
- Cash handling
- Computer skills
- Shift Management
- Hospitality
- Communication skills
- Working with families and children
- Organizational Skills
- Working with people experiencing homelessness, substance use disorders, and homelessness
- Customer service
- Phone etiquette
- Conflict management
Accomplishments
- Childcare Management Specialization Certification
- Child Development and Early Intervention Certification
- Preschool Specialization Certification
Certification
- Preschool Specialization Certification Present
- Child Development and Early Intervention Certification Present
- Childcare Management Specialization Certification Present
- Driver's License
- DCF Certification
Timeline
Stay at Home Mom/Full Time College Student
01.2023 - Current
Front Desk Agent
Holiday Inn Express and Suites
08.2021 - 11.2022
Shift Manager
Firehouse Subs
11.2019 - 12.2021
Lead Teacher
Apollo Preschool
06.2018 - 06.2019
Lead Teacher
La Petite Academy
08.2015 - 02.2018
Sandwich Artist
Subway
11.2014 - 08.2015
Cashier/ Bagger
Winn-Dixie
09.2013 - 12.2014
Associate's Degree - Business Administration
Indian River State College
Associate's Degree - Early Childhood Education
Indian River State College
High School Diploma - Early Childhood Education
Fort Pierce Central High School
Bachelor's Degree - Human Services
Indian River State College