Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jennifer Consacro

Staten Island,NY

Summary

Dynamic leader with proven ability to enhance organizational performance through effective team building and customer service strategies. Demonstrated success in quickly adapting to new roles and implementing impactful changes that drive company growth. Expertise in training and employee engagement techniques that foster high morale and productivity. Strong track record of managing teams in fast-paced environments while achieving strategic goals.

Overview

14
14
years of professional experience

Work History

Manager

Apple, Inc.
Staten Island, New York
12.2021 - Current
  • Managed daily store operations, upholding customer service standards and compliance with regulations.
  • Increased sales by cross-selling complementary items and monitoring team performance.
  • Trained and mentored new associates on product knowledge and effective sales techniques.
  • Oversaw inventory management through regular stock counts to maintain accuracy.
  • Implemented loss prevention measures, reducing shrinkage and enhancing asset protection.
  • Developed training materials that improved team performance and product knowledge.
  • Set individual and team sales goals, motivating staff to exceed targets.
  • Conducted regular performance reviews, providing constructive feedback to enhance skills.

Manager Director

Sephora USA
Staten Island, New York
06.2011 - 03.2021
  • Streamlined store operations to optimize department workflows for peak efficiency.
  • Supervised comprehensive inventory management, ensuring precise stock ordering and replenishment.
  • Trained and mentored staff on advanced customer service and sales methodologies.
  • Resolved customer complaints promptly to maintain positive brand image.
  • Developed strategic schedules for optimal coverage during high-traffic periods.
  • Analyzed sales data to identify trends and refine strategies for improved performance.
  • Implemented visual merchandising techniques to enhance product presentation effectively.
  • Fostered positive workplace culture through team-building activities and recognition programs.

Education

High School Diploma -

Port Richmond High School
Staten Island, NY
06-1992

Skills

  • Inventory management and loss prevention
  • Sales analysis and visual merchandising
  • Customer relationship management
  • Team building and training
  • Performance evaluation and feedback
  • Problem solving and adaptability
  • Effective communication and conflict resolution
  • Strategic planning and time management
  • Goal setting
  • Policy implementation
  • Cross-functional team management
  • Staff development and training
  • Team leadership
  • Coaching and mentoring
  • Recruiting and interviewing
  • Performance management
  • Clear communication skills
  • Policy development
  • Employee onboarding

References

References available upon request.

Timeline

Manager

Apple, Inc.
12.2021 - Current

Manager Director

Sephora USA
06.2011 - 03.2021

High School Diploma -

Port Richmond High School

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