Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Conti

Milton,MA

Summary

Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Dedicated administrative professional. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

24
24
years of professional experience

Work History

Land Use Clerk

Town Of Milton
08.2022 - 05.2024
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.
  • Increased efficiency by streamlining filing systems and organizing important documents.
  • Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
  • Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
  • Monitored office supplies and made arrangements for restocking of low-stock items.
  • Routed business correspondence, documents, and messages to correct departments and staff members.
  • Facilitated communication between departments through prompt forwarding of messages and coordination of inter-departmental meetings.
  • Managed calendars and scheduled appointments to maintain smooth flow of operations.
  • Provided support for meetings by scheduling appointments, preparing materials, and taking detailed minutes.
  • Provided meeting support by taking minutes and dictations.
  • Booked and prepared meeting rooms, making arrangements for availability of refreshments.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Machine Operator/Assembler

OSRAM SYLVANIA
08.2000 - 02.2004
  • I worked on the production line, I did material inspections.
  • I trained people on our various machines.
  • Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
  • Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
  • Documented daily production data and submitted accurate time logs to keep management up-to-date.
  • Maintained assigned equipment and performed daily inspections to increase equipment lifetimes.
  • Lubricated parts and performed minor maintenance to improve machine function.
  • Assessed work for errors or compliance issues and made corrections and modifications when necessary.
  • Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging.
  • Orchestrated organizational assembly strategy to produce products to conform to design specifications.
  • Inspected final products to verify the accuracy of the specific needs of our customers.
  • Positioned and aligned components to complete accurate assembly work.
  • Improved knowledge and productivity through continuous education and learning from foreman and senior assemblers.
  • Retrieved correct materials from product inventory to perform various fabrication duties.

Emergency Medical Technician

Town of East Kingston
05.2012 - 05.2023
  • I did duty shifts from May 2014 to Aug 2015.
  • I still currently work there but am a paid volunteer.
  • Assessed emergency situations and prioritized medical care for patients.
  • Rendered direct patient care, including stabilizing patients and determining course of action based on triage.
  • Monitored patients from scene to hospital transfer while conducting in-transit care.
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
  • Explained to conscious patients steps involved for medical evaluations and need for possible hospital transport.
  • Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
  • Managed care in field and in-transit, including performing standard testing and administering necessary medication.
  • Delivered emergency care to individuals involved in motor vehicle accidents, and falls.
  • Documented all calls in reports detailing type of incident and course of treatment.
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Remained level-headed and proactive during emergency situations.
  • Transported patients from accident scenes to hospitals in emergency vehicles.
  • Developed strong rapport with other medical professionals to foster quality and efficient patient care.
  • Operated emergency vehicles with caution to keep patients, public and first responders safe.
  • Asked patients questions regarding ingestion or intake of over-the-counter medications, prescriptions and illicit drugs.
  • Demonstrated dedication to providing quality care through continued training and education.

Medical Office Coordinator

CORE PHYSICIANS
02.2019 - 02.2021
  • Work closely with the doctor and nurses.
  • Communicate with patients regarding payments on outstanding accounts.
  • Schedule appointments, oversaw check-ins and resolved patient concerns in high-volume family practice.
  • Coordinate communications between patients, physicians and hospital personnel.
  • Maintain consistent patient confidentiality in alignment with HIPAA protocols by using encryption software.
  • Provide exceptional patient experience through friendly and compassionate communications.
  • Collect information, verify insurance and collect co-payments for average of 30-45 patients each day.
  • Register patients and schedule appointments.
  • Assist with referrals.
  • Handle new patient intake, sign-in returning patients.

Endoscopy Technician

Exeter Hospital
08.2015 - 02.2019
  • I would assist the doctors in procedures, colonoscopy, endoscopy or pulmonary cases.
  • Supported 7 physicians and nursing staff during procedures.
  • Set-up and tore down procedure rooms in preparation for upcoming operations.
  • Measured vital signs and applied monitoring equipment to prepare patients for procedures.
  • Prepare collected specimens for cytological, microbiological, and pathological analysis.
  • Assisted with packaging of scopes for repair and maintenance.
  • Adhered to operating and safety procedures during cleaning, disinfecting and sterilizing endoscopes and colonoscopes.
  • Transported and helped patients prior to and following procedures.
  • Use aseptic techniques to sterilize endoscopes, forceps, snares and other endoscopic tools and equipment.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.

Bus Driver

First Student
07.2010 - 05.2014
  • Drove a bus for the local school system.
  • Obeyed all DOT rules and regulations in addition to local laws and stipulations.
  • Transported children on predetermined routes while following local traffic regulations.
  • Performed all duties with personable communication and professionalism, including bus operation and passenger interaction.
  • Adhered to company determined schedules and routes to ensure timely arrivals and departures.
  • Operated two-way radio while remaining focused on safety and efficiency.
  • Maintained timely adherence to schedules and safety protocols.

Cashier/Customer Service

Walmart
07.2008 - 06.2009
  • I worked there as a cashier.
  • Answered questions.
  • Greeted customers and responded to informational requests.
  • Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Counted tills at beginning of shift with start money.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Processed customer payments quickly and returned exact change and receipts.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Resolved issues with cash registers, card scanners and printers.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Operated cash register, collected payments and provided accurate change.

Cashier/Customer Service

Stop and Shop Supermarket
01.2007 - 01.2008
  • Greeted customers and responded to informational requests.
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Counted tills at beginning of shift with start money
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Processed customer payments quickly and returned exact change and receipts.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Operated cash register, collected payments and provided accurate change.

Education

GED -

Exeter High School
Exeter, NH
08.1994

Skills

  • CDL B certification
  • Quick learner
  • School Bus Driving
  • Certifications and Licenses
  • Cashier
  • Trainer
  • Knowledge of HIPAA regulations
  • Customer service
  • Administrative Support/Support
  • Prioritization
  • Document Management
  • Flexible and Adaptable
  • Professional and mature
  • Record Sorting and Filing
  • Data Recording
  • Machine Operator

Timeline

Land Use Clerk

Town Of Milton
08.2022 - 05.2024

Medical Office Coordinator

CORE PHYSICIANS
02.2019 - 02.2021

Endoscopy Technician

Exeter Hospital
08.2015 - 02.2019

Emergency Medical Technician

Town of East Kingston
05.2012 - 05.2023

Bus Driver

First Student
07.2010 - 05.2014

Cashier/Customer Service

Walmart
07.2008 - 06.2009

Cashier/Customer Service

Stop and Shop Supermarket
01.2007 - 01.2008

Machine Operator/Assembler

OSRAM SYLVANIA
08.2000 - 02.2004

GED -

Exeter High School

Similar Profiles

CREATE PROFILE
Jennifer Conti