Jennifer Conway
Hudson,United States
Summary
Dental Assistant with 5+ years of experience in providing exceptional patient care. Assisted in over 20 procedures weekly, reducing patient wait times by 30%, which significantly boosted satisfaction scores. Additionally, implemented a new inventory management system that cut costs by 15% and minimized waste, ensuring the practice operates within budget. Bringing strong organizational skills and a commitment to team collaboration, fostering a positive environment that enhances patient experiences and practice efficiency.
Overview
17
17
years of professional experience
Work History
Dental assistant
Beachwood Endodontic Specialist
Beachwood, OH
06.2020 - Current
- Patient Care & Support:
- Prepared patients for endodontic procedures, explained steps, and provided reassurance to reduce anxiety.
- Assisted endodontist during root canal procedures, apicoectomies, and retreatments while maintaining accuracy and attention to detail.
- Educated patients on post-operative care and pain control instructions.
- Balanced speed and precision while adhering to strict infection control and aseptic techniques.
- Assisted in patient preparation and comfort during endodontic procedures.
Dental assistant
Aerni Dental
Strongsville, OH
11.2013 - 05.2020
- Patient Care & Support:
- Assisted with over 500 restorative dental and surgical procedures, ensuring patient comfort and efficient workflow
- Prepared patients for treatment, reducing chair time through effective pre-procedure organization
- Clinical Efficiency & Sterilization:
- Maintained strict sterilization protocols, achieving 100% compliance during quarterly health inspections
- Demonstrated strong clinical efficiency by maintaining fast-paced, organized chair side support without compromising patient safety
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
Military police
United States Army National Guard
Chagrin Falls, OH
12.2008 - 12.2014
- Emergency Response & Crisis Management:
- Communicated effectively with diverse populations, including individuals in distress, to de-escalate situations.
- Coordinated evacuation procedures for 300+ personnel during natural disaster drills and real events.
- Responded to medical emergencies, accidents, and crises; provided first aid and coordinated care with medical personnel.
Education
Associate of Science - Nursing
Kent State University - Twinsburg Academic Center
Twinsburg, OH05.2026
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Cleveland Institute of Dental-Medical Assistants, Inc.
Cleveland, OH03.2012
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SuccessTech Academy
Cleveland, OH06.2009
Skills
- Dental Procedures Assistance Professional
- Inventory Management Systems Professional
- Patient Follow-Up Systems Professional
- Compliance with Hygiene and Safety Protocols Professional
- Workflow Optimization Techniques Professional
Timeline
Dental assistant
Beachwood Endodontic Specialist
06.2020 - Current
Dental assistant
Aerni Dental
11.2013 - 05.2020
Military police
United States Army National Guard
12.2008 - 12.2014
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Cleveland Institute of Dental-Medical Assistants, Inc.
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SuccessTech Academy
Associate of Science - Nursing
Kent State University - Twinsburg Academic Center
Hobbies
Exploring distant lands, Getting lost in a good book, Capturing moments, Feeling the music, Every kind of sport
Clinical Rotations
- Marymount Hospital Cleveland Clinic- Med Surg Nursing student 09/2024 – 10/2024
- South Pointe Hospital Cleveland Clinic-Med Surg Nursing Student 02/2025 – 04/2025
- Summa Health- Juve Family Behavioral Health Pavilion Nursing Student 03/2025 – 04/2025
- Hillcrest Hospital Cleveland Clinic- Obstetrics Nursing Student 06/2025 – 06/2025
- Cleveland Clinic Main Campus- Pediatric Intermediate Care Nursing Student 07/2025 – 08/2025
- University Hospitals Ahuja Medical Center - Med Surg Nursing Student 09/2025 – 12/2025
Strengths
- Team Collaboration
- Strong Work Ethic
- Adaptability
- Leadership
- Problem-Solving