Jennifer Cooke
Minneapolis,United States
Summary
Result driven, passionate servant leader, Scrum Master with 5+ years of experience leading Agile Teams to deliver customer centric products. Ability to coach and mentor teams from zero to high performing by setting goals and engaging teams to embrace the Agile mindset as opposed to just doing Agile. Excellent track record in empowering teams to be self-organized and cross functional by introducing initiatives like the Market of skills. Outstanding ability to help build high performing and innovative Scrum/Kanban teams and coach people; demonstrated successful meeting and exceeding goals.
Overview
11
11
years of professional experience
Work History
Agile Scrum Master
UnitedHealth Group
04.2019 - Current
- Effectively collaborated with product owners to prioritize projects and engaged multiple teams to deliver on time and under budget results.
- Facilitated Scrum framework which includes sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
- Proven ability to encourage collaboration and build strong interpersonal relationships with located team, as well as widely distributed team spread across the United States.
- Helped employees and stakeholders understand and enact an empirical approach for complex work, and, removing barriers between stakeholders and scrum teams.
- Monitor project progress, provide timely feedback, and address potential roadblocks, and ensure that the project is on track.
- Led interviews and evaluated scrum team current stat, and drafted a plan to help team grow in their agile maturity.
- Skilled in using software tools available to track team progress and improve predictability.
Scrum Master
Boston Scientific
03.2017 - 04.2019
- Facilitated daily scrum, sprint review meetings, retrospectives meetings, and other related meetings.
- Worked closely with the development team to ensure that all requirements were met prior to handing off to QA testers.
- Supported and educated Product Owner, especially on grooming and maintaining product backlog, and focused on highest priority items to meet demands of business and customers.
- Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
- Guided team in self-organization encouraging and motivating team to focus on iteration goals.
- Assessed the scrum maturity of each team and the organization, coaching teams to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
- Skilled in using Jira Software to tracks ongoing project at any stage, and measure teams health and success (e.g., velocity, burn-downs, feature cycle times and open defects etc.)
Healthcare Administrator
Oracle Center
01.2012 - 02.2017
- Worked with senior management to ensure the organization maintains appropriate privacy and confidentiality, consent and materials reflected organization's current and legal practices and requirement.
- Assisted in the screening and interviewing process of new organization personnel.
- Attended conference meeting with organization personnel to facilitate coordination of care.
- Evaluated budget and create reports with recommendations to cut costs.
- Coordinated with doctors, nurses, and other healthcare professionals to identify their issues and needs.
- Offered recommendations to decision-makers on ways to improve the efficiency of an organization.
- Informed employees of new policies and other changes, and develop work schedules for all employees.
Education
Bachelor of Science - Healthcare Management
Herzing University
Minneapolis, MNSkills
- Jira
- Rally
- Azure DevOps
- VersionOne
- Confluence
- MS 365 and MS Office Suite (Word, PowerPoint, Excel, Project, Outlook)
- SharePoint
- WebEx
- Zoom
- MS Teams
Timeline
Agile Scrum Master
UnitedHealth Group
04.2019 - Current
Scrum Master
Boston Scientific
03.2017 - 04.2019
Healthcare Administrator
Oracle Center
01.2012 - 02.2017
Bachelor of Science - Healthcare Management
Herzing University
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