Jennifer Cooley
Clyde,Ohio
Summary
Experienced with warehouse operations, inventory control, and team supervision. Utilizes effective communication and organizational skills to enhance workflow efficiency and team productivity. Track record of implementing process improvements and ensuring high standards of accuracy and safety. Accurately checks documents, resolves concerns and moves materials. Excellent multitasking, relationship-building and prioritizing skills. Advanced abilities in SAP and Microsoft Office. Possess knowledge of shipping, receiving, ordering raw materials, cycle counting, scheduling production lines and forklift programs. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
11
11
years of professional experience
Work History
Warehouse Supervisor
Amcor Rigid Packaging
08.2021 - Current
- Supervised daily warehouse operations to ensure efficiency and compliance with safety standards.
- Coordinated inventory management processes, maintaining accurate stock levels and minimizing discrepancies.
- Trained and mentored staff on operational procedures, enhancing team productivity and performance.
- Implemented process improvements that streamlined workflows and reduced lead times for order fulfillment.
- Managed scheduling and resource allocation, optimizing labor utilization across multiple shifts.
- Conducted regular audits of inventory and equipment, ensuring adherence to organizational policies and procedures.
- Fostered a collaborative work environment that encouraged communication and teamwork among staff members.
- Developed training materials and programs to enhance employee skills in warehouse operations and safety protocols.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Shipping and Receiving Clerk /Cycle Counter
Amcor Rigid Packaging
05.2018 - Current
- Logged inbound and outbound discrepancies, such as wrong product, incorrect quantities and damages.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Operated forklifts, hand trucks or other equipment to load, unload, transport and store goods.
- Contacted transport companies and suppliers to expedite, trace or return shipments.
- Directed warehouse team in stocking, pulling orders and setting up loads.
- Collaborated with carrier representatives to determine dock appointments and make special arrangements.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Monitored merchandise received and shipped from facility in computer system.
- Obtained required documentation to move cargo onward.
- Prepared documentation for both shipping and receiving internationally.
- Directed staff in preparing outgoing and receiving incoming shipments.
- Maintained inventory of shipping materials and supplies.
- Contacted internal and external vendors and customers to obtain information for inbound or outbound shipments.
- Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
- Collaborated with others to discuss new shipping ventures.
Warehouse Forklift Operator
Amcor Rigid Packaging
04.2015 - 05.2018
- Recognized by management for providing exceptional customer service.
- Improved efficiency by streamlining operations and workflow.
- Operated forklift to transport goods throughout all warehouses.
- Loaded or unloaded shipments on trucks.
- Located, pulled and prepared orders.
- Completed daily logs for recordkeeping.
- Received, inspected and stocked incoming shipments.
- Organized warehouse and arranged items following procedures and safety rules.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Consistently met deadlines for loading trailers to meet departure deadlines.
- Transported material to correct locations and documented inventory changes.
- Examined empty pallets for damage and moved pallets to proper storage areas.
- Picked up warehouse debris and deposited waste into appropriate bins.
- Estimated weights, heights and centers of balance to make precise placements inside trailers.
- Inspected lifts before use.
- Unloaded incoming items from trucks and rail cars.
- Noted and recorded receipt of materials on drivers' paperwork.
- Immediately reported any safety and quality issues to management.
- Weighed materials and recorded weights on tags and labels.
- Secured loads to prevent shifting or damage to items.
- Maintained current forklift training and certification as required by company policies.
Education
Some College (No Degree) - Network Security
Terra Community College
Fremont, OhioSkills
- Materials transport
- Training and development
- Safety and compliance
- Working collaboratively
- Multitasking
- Supervision
- Microsoft Office
- Teambuilding
- Troubleshooting
- Reliable and trustworthy
- Project planning
- PPE use
- Leadership
- Collaboration
- Operational planning
Timeline
Warehouse Supervisor
Amcor Rigid Packaging
08.2021 - Current
Shipping and Receiving Clerk /Cycle Counter
Amcor Rigid Packaging
05.2018 - Current
Warehouse Forklift Operator
Amcor Rigid Packaging
04.2015 - 05.2018
Some College (No Degree) - Network Security
Terra Community College