Jennifer Corbi
Cape Coral,Florida
Summary
Experienced manager proficient in solving diverse issues. Proficient in business needs and focused on improving guest relations. Team productivity and service quality. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Manager position. Ready to help team achieve company goals.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Manager
TPI Hospitality-Fort Myers Beach
11.2023 - 07.2024
- Developed and implemented strategices to increace guest satisfaction
- Provided leadership during organizational change and crisis situations
- Ensured all compliance with all applicable laws, regulations, industry standards
- Resolved conflict between employees by providing guidance on policies and procedures
- Monitored budgets to ensure cost effectivness while maintaining quality standards
- Conduct regular meetings with staff to discuss progress and identify areas of improvement
- Resolve guest complaints and issues promptly, maintaining a positive image
- Oversaw daily operations, maintain efficentcy and quality standards
- Led a team of 45 employees, ensuring high productivity and excellent guest service
Manager/ Server / Office Administrator
Cross Creek Golf & Country Club
01.2019 - 11.2023
- Developed and implemented strategices to increace guest satisfaction
- Provided leadership during organizational change and crisis situations
- Ensured all compliance with all applicable laws, regulations, industry standards
- Resolved conflict between employees by providing guidance on policies and procedures
- Monitored budgets to ensure cost effectivness while maintaining quality standards
- Conduct regular meetings with staff to discuss progress and identify areas of improvement
- Resolve guest complaints and issues promptly, maintaining a positive image
- Oversaw daily operations, maintain efficentcy and quality standards
Manager/Server/Bartender
Nicki's Double Tyme
01.1996 - 01.2003
- Hiring, training, and supervising staff
- Scheduling shifts and managing staffing levels
- Handling employee relations, including revolving conflicts and addressing disciplinary issues
- Monitoring and maintaining inventory levels
- Ordering supplies, beverages, and equipment
- Managing stock rotation, minimizing waste, and controlling inventory costs
- Conducting regular inventory counts and reconciling discrepancies
- Ensuring high standards of guest service and satisfaction
- Overseeing guest feedback, complaints and resolving complaints promptly
- Interacting with guests to create a welcoming atmosphere
- Monitoring guest and trends to adjust offerings accordingly
Education
High School Diploma -
RG Drage Career Center
Massillon, OH06-1994
Skills
- Scheduling Proficiency
- Innovation Management
- Policy Enforcement
- Cross-Functional Teamwork
- Sales and Marketing
- Customer Relations Mgmt
- Contract Management
- Project Management
- Workforce Management
- Negotiation
- Business Planning
- Verbal and written communication
- Lead Generator
- Strategic Planning
- Complex Problem-Solving
- Team Leadership
- Time Management
- Policy Implementation
- Performance Evaluations
- Marketing
- Budget Control
- Expense Tracking
- Expectation setting
- Brand Management
- Teamwork and Collaboration
- Decision-Making
- Customer Service
- Positive Attitude
- Adaptability and Flexibility
- Attention to Detail
- Multitasking
- Problem-Solving
- Multitasking Abilities
- Organizational Skills
- Hiring and Training
- Goal Setting
- Documentation And Reporting
- Shift Scheduling
- Reliability
- Performance reviewing
- Analytical Thinking
- Task Prioritization
Certification
- ServSafe Food Handler's Certification
Timeline
Manager
TPI Hospitality-Fort Myers Beach
11.2023 - 07.2024
Manager/ Server / Office Administrator
Cross Creek Golf & Country Club
01.2019 - 11.2023
Manager/Server/Bartender
Nicki's Double Tyme
01.1996 - 01.2003
- ServSafe Food Handler's Certification
High School Diploma -
RG Drage Career Center
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