Jennifer Cordova
Pico Rivera,California
Summary
KYC,BSA/AML and Financial Crimes professional with 10+ years of experience in banking compliance, sanctions investigations, and regulatory risk management. Proven expertise in KYC due diligence, OFAC sanctions screening, enhanced due diligence (EDD), transaction investigations, and suspicious activity analysis. Experienced in reviewing high-risk clients, identifying financial crime risks, and ensuring compliance with Bank Secrecy Act (BSA), USA PATRIOT Act, and OFAC regulations. Skilled at conducting complex investigations, resolving sanctions alerts, and collaborating with internal stakeholders to mitigate financial crime exposure. Currently pursuing a Bachelor of Arts at Southern New Hampshire University while continuing to expand expertise in financial crimes compliance and risk management.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior KYC Officer
JPMorgan Chase
Irvine, CA
10.2023 - Current
- Conduct KYC and AML due diligence reviews for new and existing clients to ensure compliance with regulatory requirements and internal policies.
- Manage periodic KYC renewals and client risk profiles while ensuring documentation accuracy and regulatory adherence.
- Identify potential compliance risks and escalate high-risk cases to financial crimes and compliance teams.
- Collaborate with relationship managers to evaluate client risk exposure during onboarding and account maintenance.
- Support internal and external compliance audits and regulatory examinations.
- Monitor operational processes to identify control gaps and strengthen financial crime risk mitigation efforts.
- Maintain up-to-date knowledge of BSA/AML regulations and financial crime compliance standards.
- Analyzed KYC documentation to verify identity and assess risk levels effectively.
- Conducted thorough customer due diligence to ensure compliance with regulatory requirements.
Financial Intelligence Specialist – OFAC/Sanctions
City National Bank
Los Angeles, CA
01.2022 - 10.2023
- Investigated sanctions alerts involving OFAC watchlist's, high-risk jurisdictions, and politically exposed persons (PEPs).
- Researched and analyzed potential name matches using internal monitoring systems and third-party intelligence databases.
- Reviewed international wire transfers and SWIFT communications for potential sanctions violations.
- Utilized tools including Bridger Insight and EVS to conduct sanctions screening and alert resolution.
- Documented investigative findings and escalated true matches and high-risk sanctions exposures.
- Communicated with financial institutions regarding sanctions inquiries and transaction investigations.
- Analyzed intelligence data to identify trends and inform strategic decision-making.
- Developed and implemented risk assessment protocols to enhance security measures.
- Collaborated with cross-functional teams to streamline information sharing processes.
Research Remediation Analyst – Executive Office
Wells Fargo
El Monte, CA
02.2019 - 11.2021
- Investigated moderate- to high-risk customer accounts to identify compliance risks and suspicious activity.
- Reviewed financial records, customer documentation, and third-party verification reports to validate identity and risk exposure.
- Conducted investigative research using public records, regulatory databases, and financial intelligence tools.
- Determined whether cases met thresholds for Suspicious Activity Report (SAR) filings.
- Assisted risk management teams with fraud investigations and financial crime case analysis.
- Documented investigative findings and supported regulatory remediation initiatives.
National Business Banking Specialist
Wells Fargo
El Monte, CA
06.2017 - 02.2019
- Reviewed small business account applications and conducted risk assessments for new customer onboarding.
- Verified business documentation and ownership structures for regulatory compliance.
- Partnered with internal departments to resolve risk and compliance concerns related to account openings.
Enhanced Due Diligence Specialist
Wells Fargo
El Monte, CA
10.2015 - 06.2017
- Performed enhanced due diligence reviews for high-risk individuals and business entities.
- Analyzed beneficial ownership structures, business activities, and transactional behavior to assess money laundering risk exposure.
- Conducted Customer Identification Program (CIP) verification in compliance with AML regulations.
- Investigated sanctions alerts, PEP matches, and suspicious activity requiring escalation.
- Prepared investigative documentation supporting SAR filings and regulatory reporting.
Estates Research & Adjustments Representative
Bank of America
Brea / Pasadena, CA
08.2014 - 10.2015
- Conducted investigations involving fraud risk, deceased customer accounts, and account discrepancies.
- Reviewed legal documentation and financial records to support compliance and fraud investigations.
Customer Service Representative – Credit Cards
Bank of America
Brea / Pasadena, CA
05.2013 - 08.2014
- Researched customer accounts and identified potential fraud risks and account irregularities.
- Investigated complex account issues and resolved disputes while maintaining regulatory compliance.
Education
Bachelor of Arts (BA) -
Southern New Hampshire University
Southern New Hampshire2028
High School Diploma -
El Rancho High School
Pico Rivera, CA06.2012
Skills
- BSA / AML Compliance
- Financial Crimes Investigations
- KYC / Customer Due Diligence
- Enhanced Due Diligence (EDD)
- Sanctions & OFAC Screening
- Transaction Monitoring
- High-Risk Customer Reviews
- Suspicious Activity Investigations
- Regulatory Compliance & Risk Mitigation
- Case Investigations & Documentation
- Regulatory Reporting & Escalation
- Microsoft Excel (Pivot Tables)
Certification
Certified Anti-Money Laundering Specialist (CAMS) – Planned
Timeline
Senior KYC Officer
JPMorgan Chase
10.2023 - Current
Financial Intelligence Specialist – OFAC/Sanctions
City National Bank
01.2022 - 10.2023
Research Remediation Analyst – Executive Office
Wells Fargo
02.2019 - 11.2021
National Business Banking Specialist
Wells Fargo
06.2017 - 02.2019
Enhanced Due Diligence Specialist
Wells Fargo
10.2015 - 06.2017
Estates Research & Adjustments Representative
Bank of America
08.2014 - 10.2015
Customer Service Representative – Credit Cards
Bank of America
05.2013 - 08.2014
Bachelor of Arts (BA) -
Southern New Hampshire University
High School Diploma -
El Rancho High School