Jennifer Cormier
Aurora,CO
Overview
27
27
years of professional experience
Work History
Drug Screening Specialist I
DISA / American DataBank
08.2022 - Current
- Ensure Drug Screening Results are appropriately matched to donor’s using Chain of Custody form and Drug Screening Orders.
- Send Square Invoices for Collection site fees for donor’s using out of network locations.
- Preform Audit Review on School for International Drug Screenings.
- Assist students with obtaining the best option for collection site locations utilizing both in-network and out-of-network locations.
- Assist Customer interfacing teams and Applicant (student/donor) interfacing teams with questions about Drug Screenings.
- Communicate results to Clients, Schools, and Donors.
- Compliance and Immunization Specialist/Data Audit Specialist February 2021-August 2022
- Ensure student Immunization and Compliance items meet school standards.
- Review documents for accuracy per school requirements.
- Assist other team members with questions about Compliance and Immunizations.
Planner I : Business Operations Analyst
Dish Network
04.2019 - 05.2020
- Plans demand and manages desired inventory levels of parts to support production and metrics goals.
- Manage production site inventory levels by analyzing average usage and calculating weeks on hand and balancing when necessary.
- Manage Purchase Orders (POs) and Blanket Purchase Agreements (BPAs) to replenish inventories.
- Track inventory orders to guarantee on time delivery and minimize risks.
- Partner with the forecasting/sales team to assess the impact of market changes or significant variances in the forecast and recommend appropriate revisions and tactics.
- Develop strong ties with internal customers, suppliers, planners, buyers, and all Dish Network departments involved with Material Planning.
- Measure, analyze, and report key metrics and monitor adherence to key performance indicators (KPIs).
- Make recommendations to enhance business processes and identify opportunities to improve operational efficiencies.
- Develop, monitor, and communicate reports on inventory concerns to business units and supply chain organizations, while driving continuous improvement.
- Leverage MRP System to make smart inventory decisions that eliminates risk and obsolescence.
- Strong supply chain system and process understanding.
- Able to procure, plan, and schedule material delivery, monitoring in Anaplan.
- Manage forecasting and PO exceptions by utilizing MRP exception tables to identify and fix potential issues.
Beacon Launch Specialist
Dish Network Corp
04.2017 - 04.2019
- Assist with the live testing of Beacon, as a Frontline and C2 agent, reporting any known or real time issues.
- Became Account Support Retention (C2) trained, to assist in the development of Beacon.
- Provide support for Base Camp Alumni Events when Beacon is use.
- Assisted agents with the launch of Beacon to Riverfront, by providing floor support.
- Aid applicants and customers with questions in the Riverfront New Hire Lobby.
- Aid security in maintaining a secure building with proper badge access of the New Hire Lobby.
Sling Customer Service
Sling TV
02.2016 - 04.2017
- Provide customer assistance in the set-up order placement for prepaid device bundles.
- Aid customers with troubleshooting and reporting issues about channels and devices for streaming services.
- Answer billing questions, for potential discrepancies in the bill.
- Aided with the cancellations of account, including retention offers.
- Acted as Swivel Agent for Dish Network Frontline (Customer Service), Certified Tech, and Sling Agent assistance while on the phone.
Dish Certified Technician
Dish Network
01.2016 - 02.2016
- Provide technical support by troubleshooting Dish Network Equipment, ensuring the best resolution for the customer.
- Educated about billing issue, provided time without service credits on applicable calls.
- In addition to Frontline Duties.
Dish Frontline (Customer Service)
Dish Network
11.2015 - 01.2015
- Helped customers with billing questions, regarding the bill.
- Provide support to customer’s processing a payment.
- Aid in best solution options for customer’s budget for programming options.
- Assist in account changes for programming, updating payment information, or due date change.
Head Pricing Coordinator
Harbor Freight Tool Store
01.2013 - 01.2015
- Maintain supplies for planograms and pricing.
- Assist in the ordering of new or replenishing supplies for pricing.
- Greeting customers and maintaining store planogram integrity.
- Assisting in register coverage for breaks and during peak customer times.
- Audit prices and Planograms.
- Assisted in inventory control and accuracy.
- Aid in warehouse integrity and weekly inventory receipt.
- Fork lift Certified driver, in order to assist with inventory receipt.
Administrative Assistant
Extel Construction
01.2013 - 01.2013
- Assist in OSHA and permits audit as a contract-temporary employee.
- Monitored multiple email addresses for the OSHA/Permit submissions.
- Set up meetings for office personnel.
- Perform additional office duties as assigned.
Client Service Representative
ServiceLink FNF
01.2010 - 01.2010
- Aid customer requests for the lender and appraiser.
- Ensured any issues were resolved between the lender, appraiser, and borrower.
- Researched billing issues.
- Recommended process improvements.
Quality Assurance Auditor
Aerospace Distributors, Inc
01.2007 - 01.2009
- Aided in the recertification for ASA-100 qualification.
- Ensured all qualifications were met for the process of becoming an authorized distributor for various OEMs.
- Aided in the coverage of the front desk receptionist, during their absence, in addition to Quality Assurance Auditor duties.
- Acted as Warehouse Manager, during their absence for shipping and receiving of various aircraft parts, in addition to Quality Assurance Auditor Duties.
- Maintained monthly cycle counts for expendables and inventory control.
Food Service Specialist Third Class Petty Officer
United States Coast Guard: Reserves
01.1999 - 01.2005
- Due to college courses completed prior to enlistment became an E3, upon completion of Boot Camp enlistment in US Coast Guard.
- Received Meritorious Unit commendation for assistance in search and rescue of distressed maritime vessels.
- Received two positive Page 7, in for Marks for going above and beyond the call of duty.
- Received two Good Conduct Awards, during enlistment.
Education
Bachelor of Arts - Human Development
San Diego Christian College
San Diego, CA01.2018
Skills
- Achieved project milestones through effective teamwork Delivered independent contributions that enhanced overall performance Communicated key information to stakeholders, facilitating informed decisions Adjusted approaches to meet dynamic project requirements Conducted thorough audits that improved compliance outcomes Maximized efficiency using MS Office applications Secured contract compliance, reducing potential liabilities Strengthened tenant and vendor relations, improving service delivery Streamlined administrative processes, resulting in increased productivity
Timeline
Drug Screening Specialist I
DISA / American DataBank
08.2022 - Current
Planner I : Business Operations Analyst
Dish Network
04.2019 - 05.2020
Beacon Launch Specialist
Dish Network Corp
04.2017 - 04.2019
Sling Customer Service
Sling TV
02.2016 - 04.2017
Dish Certified Technician
Dish Network
01.2016 - 02.2016
Dish Frontline (Customer Service)
Dish Network
11.2015 - 01.2015
Head Pricing Coordinator
Harbor Freight Tool Store
01.2013 - 01.2015
Administrative Assistant
Extel Construction
01.2013 - 01.2013
Client Service Representative
ServiceLink FNF
01.2010 - 01.2010
Quality Assurance Auditor
Aerospace Distributors, Inc
01.2007 - 01.2009
Food Service Specialist Third Class Petty Officer
United States Coast Guard: Reserves
01.1999 - 01.2005
Bachelor of Arts - Human Development
San Diego Christian College