Jennifer Correa
Rockford,IL
Summary
Dynamic and results-driven professional with extensive experience in the hospitality sector, notably at Tavern On Clark. Excelled in managing high-volume dining and mastering POS System Operation, showcasing strong organizational skills and a professional demeanor. Proven track record of enhancing customer satisfaction and sales through expert service prioritization and in-depth wine knowledge. Dependable Customer service provides successful,fast, and high-quality experience to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
8
8
years of professional experience
Work History
Server
Tavern On Clark
07.2023 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Cultivated warm relationships with regular customers.
Barista
Starbucks
12.2022 - 12.2024
- Controlled line and crowd with quick, efficient service.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Maintained regular and consistent attendance and punctuality.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Promoted additional items with beverages, increasing store sales.
Server
Linos
03.2017 - 03.2020
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Excellent communication skills, both verbal and written.
- Gained strong leadership skills by managing projects from start to finish.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated leadership skills in managing projects from concept to completion.
Education
Associate of Arts - Communication Studies
Rock Valley College
Rockford, ILHigh School Diploma -
Boylan Catholic
Rockford, IL05.2012
Skills
- Managing high-volume dining, customers at once
- Daily specials memorization
- Service prioritization/ multitasker
- Wine Knowledge
- Professional Appearance
- Organization
- Bar terminology
- POS System Operation
Timeline
Server
Tavern On Clark
07.2023 - Current
Barista
Starbucks
12.2022 - 12.2024
Server
Linos
03.2017 - 03.2020
Associate of Arts - Communication Studies
Rock Valley College
High School Diploma -
Boylan Catholic
Similar Profiles
Taylor MoranTaylor Moran
Restaurant Server at Tavern On ClarkRestaurant Server at Tavern On Clark
Shavon Jermaine Theron-KleinhansShavon Jermaine Theron-Kleinhans
Office Manager at Clark Marine Surveyors & ConsultingOffice Manager at Clark Marine Surveyors & Consulting
Sharell HolmesSharell Holmes
6th Grade Lead Math Teacher at Clark County School District, Sedway Middle School6th Grade Lead Math Teacher at Clark County School District, Sedway Middle School