Highly-motivated employee with desire to take on new challenges. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Office Assistant
Advanced Screen Graphics
Commerce, CA
01.2023 - Current
Maintained business records by updating customer information.
Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
Conducted office inventory checks and requested restock of supplies.
Monitored office supply stock levels and placed timely orders for replenishment.
Computed, recorded and proofread data or reports.
Opened, sorted and routed incoming mail and prepared outgoing mail.
Dispersed incoming mail to correct recipients throughout office.
Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
Collected payments, issued receipts and updated accounts to reflect new balances.
Greeted visitors, determined their needs and directed them to the appropriate personnel.
Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
Reviewed files, records and other documents to obtain information or respond to requests.
Monitored calendars and scheduled appointments based on availability and established load limits.
Typed, formatted and edited correspondence and other documents.
Greeted visitors or callers to handle questions or direct to appropriate staff.
Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Answered telephones, directed calls, and took messages.
Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Food Service Worker
LAUSD
Los Angeles, CA
04.2022 - Current
Performed variety of duties related to food service.
Followed food safety regulations pertaining to sanitation, food handling and storage.
Washed, peeled and seeded fruits and vegetables.
Maintained order and cleanliness of work areas to conform with health codes.
Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
Gathered ingredients and cleaned and cut food items to prep recipes.
Stored perishable food items in freezer or refrigerator to protect from spoilage.
Monitored inventory to keep adequate stock of food items and supplies.
Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
Prepared variety of foods according to exact instructions and recipe specifications.
Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Monitored temperatures of prepared food and cold-storage areas.
Made meals in accordance with company standards and requirements.
Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Cooked meals required for the day.
Sales Associate
Macy's
Downey, CA
10.2022 - 06.2020
Helped customers find specific products, answered questions and offered product advice.
Used technology resources to assist customers in locating and selecting items.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Engaged customers in friendly, professional dialogue to determine needs.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Received and displayed product shipments on store retail shelves upon delivery.
Worked with fellow sales team members to achieve group targets.
Answered product questions with up-to-date knowledge of sales and promotions.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Collected payments and provided accurate change.
Tracked company inventories, moved excess stock and arranged products to improve sales.
Accepted, processed and quickly filled orders.
Verified items correctly matched to sales check for packing and shipment.
Filled orders according to defined standards using standard picking system.
Host
Denny"s
Pico Rivera, CA
05.2017 - 05.2018
Greeted guests and gathered information to seat groups or place on waitlist.
Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Accommodated guests with children and special needs to promote comfortable dining experience.
Resolved customer service and food-related issues to maintain guest satisfaction.
Notified server after seating parties in section to facilitate prompt service.
Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Offered seating and other special accommodations to customers according to preferences and dining area volume.
Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
Greeted incoming guests to escort to assigned dining area and present menus.
Took beverage orders and served drinks during peak meal times.
Greeted customers, answered questions and recommended specials to increase profits.
Built positive relationships with other front-of-house and kitchen staff.
Monitored dining area to assess server capacity and estimate wait times.
Utilized POS system to total meal costs and add taxes for final bill calculation.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Education
High School Diploma -
Huntington Park High School
Huntington Park, CA
06.2013
Some College (No Degree) -
East Los Angeles College
Monterey Park, CA
Skills
Flexible Schedule
Strong Work Ethic
Attention to Detail
Fluent in spanish
Productivity and Efficiency
Team Oriented
Quick Learner
Multitasking
Customer Service
Covid-19 Safety Protocols
POS System Operation
Customer Needs Assessment
Languages
English
Professional
Spanish
Professional
Timeline
Office Assistant
Advanced Screen Graphics
01.2023 - Current
Sales Associate
Macy's
10.2022 - 06.2020
Food Service Worker
LAUSD
04.2022 - Current
Host
Denny"s
05.2017 - 05.2018
High School Diploma -
Huntington Park High School
Some College (No Degree) -
East Los Angeles College
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