Dynamic and detail-oriented professional with extensive experience at Harbor UCLA Medical Center. Proven ability in scheduling appointments and data entry, complemented by exceptional customer service and communication skills. Adept at managing patient records and ensuring policy adherence, contributing to efficient healthcare delivery and enhanced patient satisfaction.
Transports patient to scheduled test and appointments by bed, gurney and wheelchair.
Performs some clerical work for nursing unit, such as answering telephone, some filing as well as filing out patient forms. Assist with patient discharge.
Answering multiple phone lines, making patient appointments, verifying medical insurance. Assisting with back office duties when needed. Taking patient vital signs. Filing all patient paperwork as well as charts.
Provide assistance with activities of daily living to an assigned group of senior residents living in the memory care unit. Document and maintain accurate records of daily care and services provided. Hands on assistance with showering and toileting, and incontinence care as needed.
Data entry for the Southern California newborn hearing screening program.
Entered data received from multiple hospital with newborn hearing results.
Contacted parents of babies with a failed hearing test to make follow up appointments. Kept in close contact with parents until receiving second test results. Provided parents with many resources if baby failed second or third hearing test.
Preparation of chart for patient appointments. File all paperwork as well as charts for multiple doctors. Assist outside companies with coping of patient medical records for depositions. Copy patient medical records for patients personal use. Assist front desk with answering phones as well as making patient appointments and checking patients in for appointments.