Summary
Overview
Work History
Education
Skills
Timeline
Additional Information
Generic

Jennifer Coskey

Summary

Dedicated and reliable professional known for having a compassionate attitude, integrity, and respectfulness. Detail-oriented and highly experienced, with strong communication skills and a patient, thoughtful approach. Committed to delivering high-quality care and support, both to clients and team members. Equally effective working collaboratively or independently in fast-paced environments.


Overview

13
13
years of professional experience

Work History

Administrative Assistant Axios Industrial Maintena

Axios Industrial Maintenance
02.2022 - Current
  • Created purchase orders and communicated with the site managers to make sure all their needs are met.
  • Handled sensitive employee information and maintained confidentiality of information and detailed documentation.
  • Kept all employees' information up to date, i.e., kept track of their training, so they can be rescheduled before expiring.
  • Tracked inventory and placed orders for materials for multiple work sites.
  • Traveled if needed, to pick up and deliver parts and materials.
  • Handled incoming and outgoing phone calls, scheduled appointments, communicated with employees and customers or directed them to the appropriate person to handle any questions or concerns.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Used Microsoft Office applications and other computer software applications.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Secretary

Spearfish Construction
08.2021 - 02.2022
  • Used Microsoft Office applications and other computer software applications.
  • Prioritized work to meet time constraints.
  • Traveled if needed for status updates on job completion and to pick up or deliver parts and materials as needed.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Maintained daily reports, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Supported project management activities, contributing to timely completion of key initiatives.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Created work orders and communicated with employees about jobs.
  • Tracked inventory and placed orders for materials.
  • Handled incoming and outgoing phone calls, scheduled appointments, communicated with customers, or directed them to the appropriate person to handle any questions or concerns.
  • Oversaw the completion of jobs by reporting status to management.
  • Maintained associated files and records.
  • Operated computer, copier, scanner, fax machine, and/or other office equipment.
  • Helped with payroll.

Lakeland Electric- CSR1

City of Lakeland
06.2018 - 12.2019
  • Evaluated customer-specific financial situations to assist with maintaining home utility service.
  • Maintain documentation per agency assurance procedures and performance standards.
  • Data entry upload into industry-specific customer information billing system.
  • Properly apply policies and procedures pertaining to customer service operations.
  • Assist customers with grievances, complaints, and questions.
  • Provide customer information pertaining to products, services, and processes.
  • Communicate and coordinate in a clear and concise manner with colleagues whenever necessary.

Parks & Recreation & Water Utilities

City of Lakeland
03.2013 - 06.2018
  • Performed manual labor.
  • Performed routine grounds and road right-of-way cleaning and maintenance; cuts grass with power mowers, including small tractor mowers, push-type or small tractor mowers; trimmed and maintained prunes shrubbery and small trees; raked leaves; edged curbs; sprayed ditches for weeds; cleaned and maintained garden equipment; loaded trash and trimmings on truck.
  • Performed pre and post-trip inspections of equipment and vehicles.
  • Performed various safety inspections as required.
  • Mixed and used pesticides, herbicides, and fertilizers. Obtained pesticide application license.
  • Used hand tools and small, power-operated tools on routine tasks.
  • Performed service on equipment after every use and made minor repairs to equipment when needed.
  • Adjusted and repaired automatic and mechanical sprinkler system clocks, valves, and sprinkler heads; replaced pipes.
  • Supervised “inmate workers” when needed.
  • Facilitated routine grounds cleaning and maintenance.
  • Scheduled preventative maintenance (PM's) for job critical motorized equipment, tools, and vehicles.
  • Followed safety protocols.
  • Operated trucks of various sizes and weights in loading, hauling, and unloading of various equipment, materials, and supplies.
  • Operated machinery such as mowers, weed eaters, edgers, tractors, backhoes, sprayers etc.

Pharmacy tech

CVS Pharmacy
03.2016 - 03.2017
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Followed HIPPA laws.
  • Prescription Processing and Dispensing
  • Accurately and efficiently processing prescriptions, including entering patient and prescription information into the pharmacy system.
  • Measuring, counting, mixing, packaging, and labeling medications according to prescription orders.
  • Preparing new prescription and refill requests for patients.
  • Preparing compounded medications using sterile and non-sterile processes.
  • Verifying prescription information and dosages for accuracy and potential drug interactions
  • Assisting pharmacists in filling prescriptions and other patient-care activities.
  • Ensuring compliance with all state and federal regulations concerning medication dispensing.
  • Managing pharmacy inventory by checking stock levels, ordering medications and supplies, verifying receipts, and removing outdated drugs.
  • Organizing and maintaining the pharmacy inventory.
  • Monitoring stock levels and alerting pharmacists to any shortages.
  • Maintaining detailed and accurate patient records.
  • Customer Service and Patient Interaction
  • Providing excellent customer service by greeting patients, answering questions, and assisting with their needs.
  • Responding to telephone inquiries from customers and healthcare professionals.
  • Arranging for patients to speak with pharmacists when they have questions about medications or health matters.
  • Processing insurance claims and handling payment for prescriptions.
  • Maintaining patient confidentiality.
  • Administrative Tasks
  • Entering patient information into the computer system accurately and completely.
  • Preparing and maintaining patient profiles and medication records.
  • Organizing and maintaining pharmacy supplies.
  • Performing general administrative duties, such as filing and maintaining records.

Lakeland Civic Center (part-time)

City of Lakeland
07.2012 - 01.2016

Education

Associate of Arts -

Polk State College
Lakeland, FL

Diploma -

Kathleen Senior High School
05.2010

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Microsoft Word, Excel, Outlook, Powerpoint, and Teams
  • Time management
  • File organization
  • Microsoft outlook
  • Computer proficiency
  • Documentation and recordkeeping
  • Strong problem solver

Timeline

Administrative Assistant Axios Industrial Maintena

Axios Industrial Maintenance
02.2022 - Current

Secretary

Spearfish Construction
08.2021 - 02.2022

Lakeland Electric- CSR1

City of Lakeland
06.2018 - 12.2019

Pharmacy tech

CVS Pharmacy
03.2016 - 03.2017

Parks & Recreation & Water Utilities

City of Lakeland
03.2013 - 06.2018

Lakeland Civic Center (part-time)

City of Lakeland
07.2012 - 01.2016

Associate of Arts -

Polk State College

Diploma -

Kathleen Senior High School

Additional Information

  • Highly organized and dependable, with strong communication, time management, and active listening skills.
  • Detail-oriented and thorough, consistently approaching tasks with precision to ensure nothing is overlooked.
  • Demonstrated ability to multitask effectively in fast-paced environments.
  • Committed to continuous improvement and eager to expand my knowledge and skill set.
  • Motivated by a strong sense of altruism and takes pride in supporting others—whether coworkers, management, or customers.
  • Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, with years of hands-on experience.
  • Skilled in general clerical tools and technologies, with a typing speed of 75 WPM and high accuracy.
Jennifer Coskey