Jennifer Cota
Phoenix,AZ
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
7
7
years of professional experience
Work History
Assistant Manager of Business Development
Superstar Car Wash
08.2024 - Current
- Improved client retention rates with exceptional customer service and relationship management skills.
- Provided regular updates on industry news and trends to keep team members informed and prepared to capitalize on emerging opportunities.
- Created detailed reports on sales metrics and progress toward company goals, informing senior leadership of key insights.
- Managed budgets for various projects within the department, optimizing resource allocation and cost control measures.
- Mentored junior staff members), sharing valuable insights from personal experiences and providing guidance on professional growth opportunities.
Warehouse Picker
Core-Mark International
06.2021 - Current
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Managed order availability by keeping detailed records of [Type] stock inventory in [Software].
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Created and enforced detailed organization processes to increase quality and service standards.
Book Shelver
Thrift Books
01.2024 - 08.2024
- Improved book organization by efficiently shelving books according to the library''s classification system.
- Cultivated strong relationships with coworkers through effective communication, teamwork, and collaboration on various library-related tasks.
- Contributed to a positive user experience by promptly returning misplaced items to their proper locations within the warehouse.
- Streamlined workflow processes by effectively prioritizing tasks while adhering to strict deadlines for material processing and reshelving.
- Ensured high standards of accuracy in shelving materials by performing routine checks and correcting any errors found during inspections.
Cherry Picker Operator
CVS Distribution Center
08.2023 - 01.2024
- Operated multiple types of cherry picker equipment in utility maintenance environments with zero safety incidents.
- Utilized strong communication skills to coordinate tasks with supervisors, ensuring alignment with project goals and timelines.
- Contributed to overall project success by providing accurate inventory management through precise material handling using cherry pickers.
- Assisted in training new employees on cherry picker operation, safety protocols, and best practices to ensure their smooth integration into the team.
Warehouse Picker
Amazon
08.2018 - 12.2022
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Machine Operator
Iris USA
07.2020 - 06.2021
- Manually set up machinery, lathes and grinders.
- Followed tooling instructions and product specifications to determine and implement operational sequences.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
Medical Records Clerk
Stand Up MRI OF ARIZONA
01.2019 - 06.2020
- Maintained patient confidence by keeping patient records information confidential.
- Processed medical records requests from outside providers according to facility, state and federal law.
- Maintained historical reference by abstracting and coding clinical data such as diseases, operations, procedures and therapies with standard classification systems.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Posted medical records promptly upon accurate assembly and analysis.
- Audited files for completion and accuracy.
Dock Worker
Amazon
10.2019 - 01.2020
- Used hand-held scanners and physical logs to accurately track item movements.
- Kept storage areas organized, clean and secure to fully protect company assets.
- Loaded, unloaded and sorted cargo as part of accurate and efficient weekly shipments.
- Prevented load shifting or damage by using bracing and strapping techniques.
Front Counter Crew Member
McDonald's
01.2019 - 10.2019
- Provided amazing customer service by greeting customers and quickly fulfilling orders and requests.
- Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
- Responded quickly to customer inquiries, answering questions and offering insight into products.
- Managed multiple tasks in high-volume environment.
- Assisted guests with product knowledge and promotional information upon request.
Education
High School Diploma -
Universidad Autonoma De Sinaloa
Skills
- CRM management
- Relationship management
- Teamwork and collaboration
- Team leadership
- Speed and efficiency
- Staff training and development
- Organizational skills
Personal Information
Title: High School Diploma
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Assistant Manager of Business Development
Superstar Car Wash
08.2024 - Current
Book Shelver
Thrift Books
01.2024 - 08.2024
Cherry Picker Operator
CVS Distribution Center
08.2023 - 01.2024
Warehouse Picker
Core-Mark International
06.2021 - Current
Machine Operator
Iris USA
07.2020 - 06.2021
Dock Worker
Amazon
10.2019 - 01.2020
Medical Records Clerk
Stand Up MRI OF ARIZONA
01.2019 - 06.2020
Front Counter Crew Member
McDonald's
01.2019 - 10.2019
Warehouse Picker
Amazon
08.2018 - 12.2022
High School Diploma -
Universidad Autonoma De Sinaloa
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