Jennifer Coull
Conshohocken,PA
Summary
Professional hospitality specialist experienced with providing top-tier service in fine dining and private events atmosphere. Skilled in delivering exceptional guest experiences with strong emphasis on teamwork and adaptability. Known for reliability, attention to detail, and passion for creating memorable customer experiences. Proficient in high-pressure environments, showcasing excellent communication, problem-solving, and multitasking abilities.
Overview
8
8
years of professional experience
Work History
Private Events Assistant and Fine Dining Server
Yacht Club of Stone Harbor
Stone Harbor, NJ
06.2025 - Current
- Delivered impeccable, personalized service for multiple dining rooms and private events, coordinating with events manager, chefs, bar, and service staff.
- Assisted event coordinators in the seamless execution of events by efficiently setting up and breaking down venues.
- Ensured pristine presentation of tables, stations, and ambiance in accordance with club standards.
- Provided exceptional customer service to event attendees, fostering a welcoming atmosphere and addressing concerns promptly.
- Demonstrated strong teamwork and adaptability in fast-paced upscale environments.
- Consistently achieved high member satisfaction feedback.
Server
PJ Whelihan's
Horsham, PA
12.2022 - Current
- Deliver exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Manage multiple tables simultaneously, prioritizing needs and maintaining accuracy under pressure.
- Collaborate with kitchen and bar staff to ensure smooth service flow and timely course pacing.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Freelancer
Lewis Katz School of Medicine at Temple University
Philadelphia, PA
09.2024 - 12.2024
- Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
- Utilized exceptional writing, editing, formatting, and proofreading skills to produce engaging and error-free content.
- Contributed to successful projects by providing essential administrative support.
- Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
Camp counselor
Newtown Athletic Club
Newtown, PA
06.2017 - 08.2019
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Education
Bachelor of Science - Communication Studies
West Chester University
West Chester, PA05-2023
Skills
- Efficient Organization
- Effective Time Management
- Detail-Oriented Approach
- Embracing Change
- Analytical Problem-Solving
- Dedicated Work Ethic
- Effective Communication
- High-Quality Customer Service
- Computer and database proficiency
Leadership And Professional Development
- Increased donor engagement by developing and implementing targeted fundraising campaigns.
- Managed event logistics, ensuring smooth execution of charity events and fundraisers
- Developed communication abilities through public speaking and group presentations
Timeline
Private Events Assistant and Fine Dining Server
Yacht Club of Stone Harbor
06.2025 - Current
Freelancer
Lewis Katz School of Medicine at Temple University
09.2024 - 12.2024
Server
PJ Whelihan's
12.2022 - Current
Camp counselor
Newtown Athletic Club
06.2017 - 08.2019
Bachelor of Science - Communication Studies
West Chester University