Jennifer Coulter
Martinsville,NJ
Summary
Accomplished Billing Specialist offering well-honed account management experience. Leverages excellent organizational and problem-solving skills to maintain billing and increase account collections. Skilled in maintaining precise records and building relationships with clients.
Overview
26
26
years of professional experience
Work History
Billing Administrator
Allmark Door Company, LLC
Springfield, NJ
07.2015 - 12.2023
- Reviewed and processed customer invoices, ensuring accuracy of data entered into billing system.
- Maintained accurate records of customer accounts, including making sure all contract specific information related to billing was correct and noted if applicable.
- Coordinated with other departments such as accounting, sales, and collections to resolve billing disputes quickly.
- Answered customer inquiries regarding billings, invoicing, payment options.
- Trained new staff members on proper use of the company's billing system software.
Administrative Assistant
Allmark Door Company, LLC
Springfield, NJ
02.2010 - 06.2014
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Administrator
Allflex Systems
Roselle, NJ
03.2007 - 01.2010
- Reviewed and processed customer invoices, ensuring accuracy of data entered into billing system.
- Maintained accurate records of customer accounts, including invoice payments and account balances.
- Prepared monthly reports to track billing performance and identify areas for improvement.
- Generated financial statements for management review on a regular basis.
- Performed data import, scanning or manual keying processes to verify invoice accuracy.
Administrative Assistant
The Eagle Group
Springfield, NJ
06.1998 - 02.2007
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Education
High School Diploma -
Cambridge Academy
Florida06.2000
Skills
- Invoice Processing
- Claims Processing
- Customer Engagement
- Invoicing Proficiency
- Billing Dispute Resolution
- Data Entry
- Financial Research
- Quickbooks
- Attention to Detail
- Precision and Accuracy
Affiliations
- I am very passionate about detail especially when it comes to data entry.
- I excel in making sure processes are followed correctly and all steps are followed correctly and precisely.
- I especially enjoy working with numbers and doing data entry.
- I am also very eager to learn new systems and processes and assist in any way I can.
Timeline
Billing Administrator
Allmark Door Company, LLC
07.2015 - 12.2023
Administrative Assistant
Allmark Door Company, LLC
02.2010 - 06.2014
Administrator
Allflex Systems
03.2007 - 01.2010
Administrative Assistant
The Eagle Group
06.1998 - 02.2007
High School Diploma -
Cambridge Academy
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