Summary
Overview
Work History
Education
Skills
Timeline
RegisteredNurse

Jennifer Counts

Glendale,AZ

Summary

Accomplished Registered Nurse with a proven track record at Dignity Health St Joseph's Medical Center, demonstrating exceptional patient care and clinical judgment. Expert in patient assessments and care planning, with a strong focus on improving patient outcomes. Skilled in documentation and patient education, fostering patient and family advocacy with compassion and efficiency.

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

14
14
years of professional experience

Work History

Registered Nurse Neonatal Intensive Care Unit

Dignity Health St Joseph's Medical Center
2023.08 - Current
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Managed care from admission to discharge.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.

Salary: $52.50/hour

Registered Nurse, PACU

Four Peaks Surgery Center
2023.02 - 2023.08
  • Provided timely interventions to address airway management complications such as respiratory depression or obstruction in post-operative patients.
  • Reduced complications by promptly identifying and addressing post-operative issues in PACU patients.
  • Enhanced patient recovery by providing comprehensive post-anesthesia care and monitoring vital signs.
  • Decreased medication errors by meticulously administering medications following proper protocols and verifying dosages.
  • Prevented complications from anesthesia side effects such as nausea or vomiting using effective medication administration techniques.
  • Provided emotional support to patients and their families during the recovery process, easing anxiety related to surgery outcomes.
  • Ensured continuity of care by effectively documenting patient assessments, interventions, responses, and progress in electronic medical records systems.
  • Improved patient satisfaction through compassionate nursing care and effective communication with patients, families, and healthcare teams.

Salary: $45.00/hour

Registered Nurse Obstetric Case Manager

Accolade, Inc
2020.10 - 2021.03
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
  • Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
  • Audited charts and reviewed clinical documents to verify accuracy.

Salary: $38.50/hour

Registered Nurse Specialist

Phoenix Indian Medical Center
2015.02 - 2020.10
  • Developed strong rapport with patients and families, providing emotional support during difficult times.
  • Collaborated with interdisciplinary healthcare teams to develop individualized patient care plans.
  • Served as a reliable resource for colleagues seeking guidance on best practices or relevant research findings to inform their own practice.
  • Educated patients on disease prevention strategies and self-care management techniques.
  • Streamlined documentation processes for increased efficiency, allowing more time for direct patient care.
  • Participated actively in quality improvement initiatives aimed at enhancing safety measures within the facility.
  • Coordinated timely referrals to specialists or other services as needed for optimal patient outcomes.
  • Patient care of the the expectant mother through labor, delivery, and postpartum period.
  • Patient care of the well newborn infant
  • Stabilization of the preterm/sick infant and transfer to outside facility.

Pay: GS10-10 (approx. $103,000/year) for entire employment at PIMC

Travel Registered Nurse

Advantage RN
2014.06 - 2015.02
  • Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
  • Enhanced patient care by efficiently managing multiple cases in high-stress environments.
  • Increased patient satisfaction by consistently providing compassionate, empathetic care during hospitalizations.
  • Collaborated with interdisciplinary teams to develop customized care plans tailored to individual patient needs.
  • Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
  • Optimized resource utilization within the department by proactively identifying areas for cost reduction without compromising quality of care.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Educated family members and caregivers on patient care instructions.
  • Direct Patient Care of the Postpartum Mother and Well Newborn.

Pay: $1980/week (plus living expenses stipend)

Education

Associate of Science - Nursing

Penn State University
Erie, PA

Skills

  • Direct Patient Care
  • Patient Assessments
  • Documentation and Charting
  • Patient Assessment
  • Patient education and counseling
  • Clinical judgment
  • Patient and family advocacy
  • Care Planning
  • Patient Management
  • Care Plan Development
  • Complex Problem-Solving
  • Case Management

Timeline

Registered Nurse Neonatal Intensive Care Unit

Dignity Health St Joseph's Medical Center
2023.08 - Current

Registered Nurse, PACU

Four Peaks Surgery Center
2023.02 - 2023.08

Registered Nurse Obstetric Case Manager

Accolade, Inc
2020.10 - 2021.03

Registered Nurse Specialist

Phoenix Indian Medical Center
2015.02 - 2020.10

Travel Registered Nurse

Advantage RN
2014.06 - 2015.02

Associate of Science - Nursing

Penn State University
Jennifer Counts