JENNIFER COVEY
Summary
Driven professional with a proven track record in office administration and customer relations, demonstrated at CVY Painting and Michael Stars. Excelled in vendor engagement and organizational skills, achieving a 50% sales increase at Joanne Fiske Showroom. Expert in relationship building and scheduling, ensuring operational efficiency and client satisfaction.
Overview
23
23
years of professional experience
Work History
Office Manager
CVY Painting
Dandridge, TN
04.2019 - 06.2024
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Reviewed files and records to obtain information and respond to requests.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Negotiated contracts with vendors, securing favorable terms and cost savings.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Responded to customer inquiries via phone or email in a professional manner.
Manager
Michael Stars
Las Vegas, NV
08.2009 - 10.2012
- Responsible for maintaining all daily management operations, achieving sales goals, supervising and motivating sales associates, handling all phone orders, customer issues inter-store transfers, and maintaining the Michael Stars visual standards and floor sets.
Sales Associate
West Elm
Henderson, NV
01.2009 - 08.2009
- Responsible for selling furniture, merchandising store according to color, story, and room style, and assisting customers with interior design needs.
Sales Representative
Joanne Fiske Showroom
Los Angeles, CA
09.2003 - 10.2007
- Responsibilities include showing and selling seasonal lines including Juicy Couture. To all West Coast boutiques and major department stores west of the Mississippi, increasing sales by 50%, following up with customer service, and completing merchandise orders at the Joanne Fiske Showroom.
Sales Associate
Queen Bee
Newport, CA
01.2003 - 08.2003
- Company Overview: An exclusive boutique offering clothing and accessories
- Responsibilities included store opening and closing, merchandising, creating window displays, inventory, organization
- Consistently met and exceeded sales goals
- An exclusive boutique offering clothing and accessories
Sales Associate
Trio
Newport, CA
08.2001 - 06.2002
- Job entailed assisting buyer, selling and ordering merchandise, designing windows, opening and closing of store, and continually updating store appearance.
Education
Associate of Arts - Fashion Merchandising
Brooks College
Long Beach, CA, USA01.2003
Skills
- Office administration
- Clerical support
- Relationship building
- Scheduling and calendar management
- Presentation design
- Vendor engagement
- Customer relations
- Organizational skills
- Event coordination
Timeline
Office Manager
CVY Painting
04.2019 - 06.2024
Manager
Michael Stars
08.2009 - 10.2012
Sales Associate
West Elm
01.2009 - 08.2009
Sales Representative
Joanne Fiske Showroom
09.2003 - 10.2007
Sales Associate
Queen Bee
01.2003 - 08.2003
Sales Associate
Trio
08.2001 - 06.2002
Associate of Arts - Fashion Merchandising
Brooks College
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