JENNIFER COWAN
Raleigh,NC
Summary
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
15
15
years of professional experience
Work History
PACT Care Manager
Durham VA Medical Center- Raleigh 1 CBOC
07.2022 - Current
- Provides patient management, care coordination, and discharge planning for inpatient and outpatient settings, assisting Veterans, family members, and caregivers in accessing appropriate services for complex health care needs for a panel of over 1000 veterans.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Evaluated clients progress and adjusted service plans to address areas of concern.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Addresses calls from patients and/or their surrogate to help them determine the type of and level of care needed based on their current condition
- Schedule appointments or referrals for patients
- Work with medical records technology
Medical Surgical/Oncology Staff Registered Nurse
Durham VA Medical Center
10.2019 - 07.2022
- Assess patient condition, review medical records and lab values
- Verify and implement physician orders, assess outcomes, and engage other members of the interdisciplinary team as needed
- Acute and chronic patient care in 25 bed medical-surgical unit, adeptly handling all aspects of treatment from medication administration to wound care
- Document all conditions, procedures and test results via the electronic medical records system
- Maintain crash carts, defibrillators, emergency equipment and supplies
- Activate codes and manage emergencies until arrival or physician
- Update families on progress
- Managed care for post-operative patients through discharge
- Liaised between patients and physicians to ensure patient comprehension of treatment plans
- Instructed patients and family members on disease processes and medical management, wound care and proper discharge care
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Staff Nurse
WakeMed Health & Hospitals – WakeMed Cary Hospital
07.2009 - 12.2020
- Assess patient condition, review medical records and lab values
- Verify and implement physician orders, assess outcomes, and engage other members of the interdisciplinary team as needed
- Acute and chronic patient care in 30 bed telemetry and medical-surgical unit, adeptly handling all aspects of treatment from medication administration to wound care
- Led CNA training program and executed classes for prospective CNAs
- Self-directed with astute judgment skills
- High level of personal accountability
- Served as BLS instructor to ensure night shift staff remained current and proficient
Education
Bachelor of Science - Nursing
Winston-Salem State University
Winston-Salem, NC01.2019
Associate of Science - Nursing
Wake Technical Community College
Raleigh, NC01.2009
Bachelor of Arts - Public Policy & Analysis
University of North Carolina- Chapel Hill
Chapel Hill12.1999
Skills
- BLS/ACLS certified
- Blood/Immunotherapy/Chemotherapy Administration
- Telemetry Monitoring
- End-of-life care
- Group and individual instruction
- Immunizations and vaccinations
- EMR / EHR
- Care coordination
- Quality improvement
- Pain Management
- Charge Nurse
- Preceptor
- Active listening
Timeline
PACT Care Manager
Durham VA Medical Center- Raleigh 1 CBOC
07.2022 - Current
Medical Surgical/Oncology Staff Registered Nurse
Durham VA Medical Center
10.2019 - 07.2022
Staff Nurse
WakeMed Health & Hospitals – WakeMed Cary Hospital
07.2009 - 12.2020
Associate of Science - Nursing
Wake Technical Community College
Bachelor of Science - Nursing
Winston-Salem State University
Bachelor of Arts - Public Policy & Analysis
University of North Carolina- Chapel Hill
Similar Profiles
Greta Baldwin MasonGreta Baldwin Mason
RN Nurse Case Manager-Primary Care at Atlanta VA Medical Center-FortMcPherson CBOCRN Nurse Case Manager-Primary Care at Atlanta VA Medical Center-FortMcPherson CBOC
Lavundra CopelandLavundra Copeland
Intermediate Care Technician (ICT) at Durham VA Medical CenterIntermediate Care Technician (ICT) at Durham VA Medical Center
Breanna WestonBreanna Weston
Medical Support Assistant at Durham VA Medical CenterMedical Support Assistant at Durham VA Medical Center