Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Jennifer Cox

Santa Rosa,CA

Summary

Friendly, outgoing and reliable individual offering unmatched customer service and workplace focus. Quick learner and accurate with cash/card transactions; energetic and great with people of all ages, creative problem solver with excellent multi-tasking skills.

Overview

25
25
years of professional experience

Work History

Receptionist

Stout's Heating and AC
08.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Traveled to surrounding Cities for Permits
  • Service Titan and Podium Programs

Appointment Setter

Massage Envy
08.2023 - 04.2024

• Scheduled appointments for Santa Rosa, Cotati, Petaluma and San Rafael.

• Handled phones and paper work (suspends/freeze).

• Meevo Program.

Bus Driver

CVNL Center For Volunteer & Nonprofit Leadership
11.2022 - 02.2023
  • Demonstrated exceptional patience, understanding, and compassion.
  • Bus Driver for elderly and disabled.
  • Pick up and drop off, loaded wheelchairs and other items.

Caregiver

Sonoma County IHSS
06.2010 - 07.2012
  • Determined specific needs and provided appropriate level of services for patient well-being.
  • Built positive professional relationships while maintaining high satisfaction levels.
  • Drove clients to appointments, prepared meals, handled laundry.

Courtesy Clerk, Jamba Juice Clerk, Deli Clerk,

Safeway
09.2010 - 02.2012
  • Greeted and assisted customers with prompt and smooth transactions.
  • Inventoried, replenished merchandise.
  • Bagged groceries and delivered to car.

Cashier

Walmart
04.2000 - 12.2008
  • Greeted customers entering store and responded promptly to customer needs.
  • Easily built relationships with customers.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Prepared Money orders, Money gram.
  • Handled Sporting goods licensing.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Tallied cash drawer at beginning and end of each work shift.
  • Addressed customer needs and at times made product recommendations.
  • Familiarity with Electronics.
  • Layaway

Education

Some College (No Degree) - Medical Code And Billing

BYU Pathways

High School Diploma -

Petaluma Adult School

Skills

  • Attention to detail
  • Appointment scheduling
  • Excellent people skills
  • Quick Learner
  • Money Handling experience
  • Retail
  • Stocking Freight
  • Money orders, Money gram, Bank Deposits
  • Sporting goods licensing/hunting & fishing
  • Microsoft Word, Excel, Email
  • Customer service

Timeline

Receptionist

Stout's Heating and AC
08.2024 - Current

Appointment Setter

Massage Envy
08.2023 - 04.2024

Bus Driver

CVNL Center For Volunteer & Nonprofit Leadership
11.2022 - 02.2023

Courtesy Clerk, Jamba Juice Clerk, Deli Clerk,

Safeway
09.2010 - 02.2012

Caregiver

Sonoma County IHSS
06.2010 - 07.2012

Cashier

Walmart
04.2000 - 12.2008

High School Diploma -

Petaluma Adult School

Some College (No Degree) - Medical Code And Billing

BYU Pathways
Jennifer Cox