Jennifer Craig
Lockhart,TX
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
10
10
years of professional experience
Work History
Waitress/ Host
Jims Restaurant
04.2021 - 11.2023
- Preparing tables with special attention to sanitation and order
- Attending to customers upon entrance, presenting menus, serving, and helping customers
- Delivering customer satisfaction
- Coordinating with the kitchen staff and helping process food orders to get them out quickly
- Keeping a good eye out on my customers while assisting with payment and supporting management.
Assistant Property Manager
Life Storage
04.2020 - 12.2021
- Inspected common areas for cleanliness and notified maintenance of overflowing trash.
- Escalated major issues to property manager for immediate remediation.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Followed up on delinquent tenants and coordinated collection procedures.
- Posted policies and rules in common areas for tenant review.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Assistant parts manager/Team lead for porters
Georgetown collision center
03.2017 - 03.2020
- Equipped with solid problem solving skills, and keen attention to detail
- Crucial in managing high-priority and deadline-driven projects without compromising the quality of service
- Overseen the porters, quality checks
- Managed overall business functions including intakes, customer service, shipping and receiving.
standup forklift operator
Uplift
05.2015 - 02.2018
- Forklift certification
- Loading and unloading trucks
- Proficient with the F.R
- Scanner devices for inventory purposes
- Time management skills, traveled, and delivery driver
- Identifying damaged and reporting shortages or quality deficiencies.
Barista/Valet
Infinite of Austin
02.2014 - 09.2016
- Making and serving beverages and pre-packaged food
- Taking orders and payments
- Cleaning and sanitizing my work area, seating areas, and equipment/utensils
- Complying with health and safety regulations
- Providing feedback to my manager
- Restocking.
Education
GED -
Windham
Burnet, TX07.2006
Skills
- Time management
- Listening skills
- Problem solving
- Patience
- Hospitality service expertise
- Dining area maintenance
- Stock management
- POS systems operations
- Food inspection
- Multitasking proficiency
- Customer service and support
Timeline
Waitress/ Host
Jims Restaurant
04.2021 - 11.2023
Assistant Property Manager
Life Storage
04.2020 - 12.2021
Assistant parts manager/Team lead for porters
Georgetown collision center
03.2017 - 03.2020
standup forklift operator
Uplift
05.2015 - 02.2018
Barista/Valet
Infinite of Austin
02.2014 - 09.2016
GED -
Windham
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