Jennifer Cross
West Columbia,SC
Summary
Dynamic and empathetic professional with a proven track record in childcare and business management. At Bright Horizons Childcare and Big Blue Marble Academy, I fostered inclusive environments and strong family relationships, enhancing child development and safety. Co-owned Sandy Run Coffee, elevating customer satisfaction and employee growth. Skilled in CPR and teamwork, I excel in creating nurturing and efficient settings.
Experienced with creating nurturing environments that support child development. Utilizes effective communication and organizational skills to manage daily activities and ensure children's well-being. Knowledge of fostering positive relationships with children and parents to facilitate supportive care environment.
Overview
4
4
years of professional experience
Work History
Assistant Childcare Provider
Bright Horizons Childcare
Columbia, SC
02.2024 - Current
- Maintained clean, safe, and organized play spaces for children to engage in both structured and unstructured activities.
- Developed strong relationships with families, establishing trust through open communication and genuine care for each child''s wellbeing.
- Ensured compliance with state regulations and childcare center policies, maintaining accurate records on attendance, health, safety, and nutritional information.
- Promoted an inclusive atmosphere by addressing diverse needs and fostering social interaction among all children.
Childcare Provider
Big Blue Marble Academy
West Columbia, SC
03.2023 - 01.2024
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
Co Owner
Sandy Run Coffee
Gaston, SC
06.2021 - 03.2023
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Mentored employees to improve work performance, promoting professional development and growth within the company.
- Developed a strong company culture, fostering teamwork and collaboration among staff members.
Education
High School Diploma -
South Carolina Connections Academy
Columbia05.2020
Skills
- Patience and empathy
- Documentation and record keeping
- Positive reinforcement
- Social skills development
- Child safety awareness
- CPR training
- Age-appropriate activities
- Child development
- Problem-solving
- Teamwork and collaboration
- Punctual and reliable
Timeline
Assistant Childcare Provider
Bright Horizons Childcare
02.2024 - Current
Childcare Provider
Big Blue Marble Academy
03.2023 - 01.2024
Co Owner
Sandy Run Coffee
06.2021 - 03.2023
High School Diploma -
South Carolina Connections Academy