Jennifer Crusoe
St. Petersburg,Florida
Summary
Dependable, dedicated and goal-driven professional with experience in sales, strategy and relationship-building. Takes pride in going above and beyond expectations and goals. Hard-working, diligent and detail-oriented seeking a full-time position in a dynamic, challenging sales environment that utilizes skills and strengths.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Retail Associate
Coton Colors & Happy Everything
09.2022 - Current
- Customer service related to lifestyle and interiors brands including promoting products and services, new hire training, merchandising and inventory, processing monetary transactions through Shopify POS, in-store sales and promotions, community outreach to drive sales and new customer exposure-in training for Assistant Manager position
Project Manager
John Clonts Design
05.2022 - 12.2022
- Position directly below CEO for metal design company
- Negotiating and creating proposals and contracts for design production including cost/profit considerations
- Marketing and promoting design services and products
- Overseeing payroll and company accounting along with internal and external correspondence
Library Services Specialist | Upper School Textbook Coordinator
Maclay School
08.2014 - 08.2022
- Patron services including managing circulation desk and library facility, assisting patrons in research topics and locating library materials, using and maintaining library software and library/school databases (including Follett Destiny Discover LMS, Schoology LMS and PowerSchool K-12), ordering and processing new library materials, organizing library calendars, handling fines and title collection along with clerical duties
- Supervising and running fundraising efforts on behalf of the library including Celebration Book Club (book donation drive) and Scholastic Book Fairs (including book fair volunteer training, promotions and event management)
- Managing and operating Upper School Textbook Program with Upper School instructors, administration and students, publishers and other vendors including ECampus (web-based learning system + community for schools), negotiating contracts with ECampus as well as textbook/digital resource vendors
Substitute Teacher | Volunteer
Maclay School
06.2000 - 07.2014
- Teaching Pre-K through 5th grade classes including special areas (Library, Music, Art, Drama, Computer Lab)
- Chairing committees and organizing, promoting and executing special events and fundraisers while working with/supervising volunteers, handling vendor negotiations for goods and services
- Volunteering in Library for events and fundraisers, as well as providing support for PreK, Lower, Middle and Upper divisions and Scholastic Book Fairs
- Acting as parent-school liaison for New Family Open Houses as well as school and community events
Sales Associate
Learning Express
01.2011 - 09.2011
- Providing comprehensive customer service for retail children's toy store
- New hire training and supervision
- Balancing registers, handling monetary transactions and vendor billing
- Merchandising, creating displays and overseeing inventory
Vice President of Marketing Management
Geiger & Associates Public Relations
01.1993 - 06.2000
- PR agency specializing in editorial marketing for international and domestic travel destinations
- Managing client accounts and media promotions for various Chambers of Commerce, Convention Visitors Bureaus, private consortiums, resorts and other travel destinations
- Creating media campaigns, targeting media contacts for each client and arranging media press tours to client destinations while partnering with airlines, restaurants, accommodations and other vendors
- Planning and conducting in-person press tours with media contacts on behalf of clients
- Evaluating promotional efforts with client and media contacts to maximize marketing strategies and campaigns
- Writing and disseminating press releases, press kits and other promotional materials to media contacts on behalf of travel clients
- Researching and securing new media contacts for agency and travel clients
- Creating and supervising the agency's Internship Program
Education
Bachelor of Science - Marketing Management
Florida State University
Tallahassee, FLSkills
- Adaptable and Flexible
- Strong Communication and Interpersonal Skills
- Meeting Sales Goals
- Computer Proficiency and Microsoft Office
- Product Knowledge
- Problem-Solving
- Time Management
- Customer Service
- Reliable and Responsible
- Goal-Driven
- Exceeding Customer Expectations
- Positive Customer Engagement
Certification
- Florida Notary Public
- CRM Certification ( Customer Relationship Management systems)
Timeline
Retail Associate
Coton Colors & Happy Everything
09.2022 - Current
Project Manager
John Clonts Design
05.2022 - 12.2022
Library Services Specialist | Upper School Textbook Coordinator
Maclay School
08.2014 - 08.2022
Sales Associate
Learning Express
01.2011 - 09.2011
Substitute Teacher | Volunteer
Maclay School
06.2000 - 07.2014
Vice President of Marketing Management
Geiger & Associates Public Relations
01.1993 - 06.2000
Bachelor of Science - Marketing Management
Florida State University
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