Jennifer Cuellar
Andrews,TX
Summary
Experienced bank teller with a strong focus on delivering exceptional service in professional environments. Proficient in accurately counting and packaging money, maintaining an organized drawer, and fostering positive customer relationships. Demonstrates excellent sales skills, providing valuable assistance to customers while efficiently managing time.
Overview
6
6
years of professional experience
Work History
BANK TELLER
Complex Community Federal Credit Union
06.2021 - 04.2023
- Assist in money verifying
- Assist in getting cash ready for ATM machine
- Scanning in the teller work into their system
- Assisted in vault & ATM balancing
- Provide account services to customers, this included cashing checks, depositing, issuing withdrawals, etc.
- Educated customers on use of banking website and mobile apps.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Logged cashier's checks and other transactions to maintain accurate account records.
BANK TELLER & RECEPTIONIST
State bank of texas
07.2018 - 03.2021
- Responsible for balancing vault
- Assist in money verifying
- Assist in scanning in documents regarding to accounts, account payable, and HR.
- Organize documents.
- Managed multiple tasks and met time-sensitive deadlines.
- Provide account services to customers, this included cashing checks, depositing, issuing withdrawals, etc.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered central telephone system and directed calls accordingly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Restocked supplies and submitted purchase orders to maintain stock levels for all branches.
BANK TELLER
Commercial State bank
05.2017 - 06.2018
- Assisting the ATM operations manager
- Responsible for balancing ATM and cash increase
- Assisted in money verifying
- Provide account services to customers, this included cashing checks, depositing, issuing withdrawals, etc
- Assisted in new hire training
- Adhere to all bank security, audit, and compliance requirements
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Educated customers on use of banking website and mobile apps.
- Processed customer transactions promptly, minimizing wait times.
Education
HIGH SCHOOL DIPLOMA -
Andrews High School
Andrews, TX05.2016
Skills
- Bilingual
- Asset Management
- Financial Transactions
- Money Transfer Systems
- Transaction Processing
- Balance Transfers
- Teller Support
- Data Entry
- Mail handling / distribution
- Meeting Preparation
- Organization skills
- Telephone skills
References
- TORI URBAN, OPS, Complex Community, (432) 557-9308
- VICTORY DE LA CRUZ, HUMAN RESOURCE, Fuego Hot Oil, (432) 413-6593
- MORELIA APODACA, Friend, (432)202-1748
- AMELIA JIMENEZ, AVP of OPERATIONS, State Bank of Texas, (972)252-6000
Languages
Spanish
Native or Bilingual
Timeline
BANK TELLER
Complex Community Federal Credit Union
06.2021 - 04.2023
BANK TELLER & RECEPTIONIST
State bank of texas
07.2018 - 03.2021
BANK TELLER
Commercial State bank
05.2017 - 06.2018
HIGH SCHOOL DIPLOMA -
Andrews High School
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