Jennifer Cuellar
Cicero,IL
Summary
Proven expertise in relationship building and office administration, demonstrated through impactful client service and efficient project support at Grainger. Excelled in customer engagement and administrative tasks, significantly enhancing team collaboration and customer loyalty at Car Outlet. Skilled in fostering professional relationships and streamlining operations, ensuring high levels of client and team satisfaction.
Overview
12
12
years of professional experience
Work History
Management Assistant
Grainger
03.2015 - 03.2023
- Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
- Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
- Oversaw training and onboarding process for all newly hired employees.
Sales Associate
Car Outlet
06.2011 - 04.2014
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
High School Diploma -
Colegio Bautista
Santa Ana, El Salvador11-2008
Skills
- Relationship Building
- Office Administration
- Administrative tasks
- Customer Engagement
Timeline
Management Assistant
Grainger
03.2015 - 03.2023
Sales Associate
Car Outlet
06.2011 - 04.2014
High School Diploma -
Colegio Bautista
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