Jennifer Cuevas
wireless sales rep
Long Beach,MS
Summary
Achieved top sales performer status at Marketsource by leveraging expert mobile device knowledge and exceptional customer service skills. Demonstrated ability to upsell, resulting in increased revenue and customer loyalty. Excelled in a team environment, contributing to store-wide goals and fostering positive customer engagements. Skilled in multitasking and problem-solving, ensuring high levels of customer satisfaction and repeat business.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Wireless Sales Expert
Premium
Gulfport, MS
05.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
Wireless Sales Representative
Marketsource
12.2023 - Current
- Upsold customers by recommending accessories and promotions to increase revenue.
- Consistently achieved top performer status within the store for monthly sales volume and customer retention rates.
- Collaborated with team members to achieve store-wide goals and maintain a positive work environment.
- Nurtured long-term client relationships that resulted in increased loyalty, referrals, and repeat business for the store.
- Provided exceptional customer support by promptly addressing inquiries, resolving issues, and ensuring overall satisfaction.
- Handled returns, exchanges, and warranty claims with professionalism and ease, minimizing potential dissatisfaction.
- Streamlined the sales process for greater efficiency, resulting in faster transactions and improved customer experiences.
- Ensured smooth daily operations of the store by taking part in scheduling, task delegation, and inventory management processes.
- Participated in community events and local marketing efforts to increase brand awareness and attract new customers.
- Built strong customer relationships with effective communication and attentive listening, leading to repeat business.
- Conducted regular device demonstrations to educate customers on features and benefits, driving interest in new products.
- Maximized productivity during peak periods through efficient multitasking without compromising on quality of service provided to each customer.
- Contributed to a positive company culture by actively participating in team meetings, sharing ideas for improvement, and supporting colleagues when needed.
- Enhanced team performance by consistently meeting or exceeding individual sales targets.
- Maintained up-to-date knowledge of industry trends, competitor offerings, and emerging technologies to provide informed guidance to customers.
- Assisted with staff training initiatives to ensure consistent delivery of high-quality service across the team.
- Improved inventory management through diligent tracking and accurate reporting of stock levels.
- Developed tailored solutions for individual customers by thoroughly assessing their needs, preferences, and budget constraints.
- Increased customer satisfaction by providing knowledgeable product recommendations and personalized service.
- Boosted store sales by maintaining a thorough understanding of current promotions and wireless plans.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Recommended complementary purchases to customers, increasing revenue.
- Wrapped, boxed and weighed bakery department products.
Education
Associate Of Applied Arts - Baking And Pastry Arts
Auguste Escoffier School of Culinary Arts
Austin, TXSkills
- Goal-Oriented
- Market awareness
- Upselling strategies
- Cross-selling techniques
- Mobile device expertise
- Brand representation
- Mobile Device Management
- Friendly and Helpful
- Customer Service
- Honest and Dependable
- Reliable and Responsible
- Customer Assistance
- Strong Communication and Interpersonal Skills
- Problem-solving abilities
- Multitasking
- Excellent Communication
Certification
safe food handling card
Work Preference
Work Type
Full TimePart TimeContract WorkInternshipGig WorkWork Location
On-SiteRemoteHybridTimeline
Wireless Sales Expert
Premium
05.2024 - Current
Wireless Sales Representative
Marketsource
12.2023 - Current
Associate Of Applied Arts - Baking And Pastry Arts
Auguste Escoffier School of Culinary Arts
Similar Profiles
Lydia CyrkinLydia Cyrkin
Field Sales Representative at PremiumField Sales Representative at Premium
Prashant Kumar PalPrashant Kumar Pal
Team Lead - Pv Design at PremiumTeam Lead - Pv Design at Premium
Jefferson HodgeJefferson Hodge
Journeyman Lineman at PremiumJourneyman Lineman at Premium