Summary
Overview
Work History
Education
Skills
Timeline
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JENNIFER CUNNINGHAM

Guyton,GA

Summary

Manager successful in relationship and team building. Motivates team to exceed sales goals. Motivated Manager skilled in leading teams to set record-high figures, expand existing territories and develop new accounts. Results-oriented and energetic Manager with expertise in lead qualification and closing strategies. Extensive training and presentation experience. Goal-oriented Accomplished manager Strong interpersonal skills Critical thinking Quick learner Positive and upbeat Efficient in Microsoft Office Great communication skills Organized Adept multi-tasker.

Overview

29
29
years of professional experience

Work History

Regional Manger; GM; SM; CAM

Aaron's Sales & Lease
Statesboro, GA
12.2005 - Current
  • Supported the team in writing proposals and closing contracts
  • Closed an average of 200 calls each month
  • Developed a comprehensive training program for new associates
  • Planned and directed staff training and performance evaluations
  • Trained all incoming team members
  • Contacted customers by phone and email in response to inquiries
  • Promptly resolved all customer requests, questions and complaints
  • Maintained knowledge of current promotions, policies regarding payment and exchanges and security practices
  • Built relationships with customers and the community to establish long-term business growth
  • Responsible for collections in the accounts department
  • Responsible for hiring and training new employees
  • Upheld performance standards and objectives for departmental personnel in order to ensure organizational goals were met.
  • Oversaw daily operations including scheduling shifts, assigning tasks, resolving customer complaints.
  • Ensured compliance with applicable laws and regulations related to labor relations activities within the organization.
  • Managed staff recruitment and training, ensuring all employees were informed of company policies and procedures.
  • Collaborated with senior management on strategic planning initiatives.
  • Analyzed customer feedback data to identify areas for improvement in service delivery.
  • Monitored employee performance, providing feedback on progress towards desired outcomes.

Human Resource Manager NCO

United States Army
, TX
06.1995 - 09.2005
  • Prepares reports on staffing levels and status of personnel
  • Responsible for processing financial transaction for personnel
  • Responsible for processing awards in a timely manner for achievements, transferring duty stations and retirement ceremonies
  • Responsible for training and welfare of an average of 20 soldiers
  • Evaluates personnel qualifications for special assignments
  • Prepares and processes requests for transfers or reassignment
  • Processes soldiers for separation and retirement
  • Maintains soldiers files
  • Answers telephone

Education

MBA - Business Management/Human Resource Management

Strayer University
Savannah, GA
01.2017

Skills

  • Goal-oriented
  • Accomplished manager
  • Strong interpersonal skills
  • Critical thinking
  • Quick learner
  • Positive and upbeat
  • Efficient in Microsoft Office
  • Great communication skills
  • Organized
  • Adept multi-tasker
  • Human Resources Management
  • Marketing expertise
  • Account Management
  • Customer Retention
  • Sales
  • Customer Relationship Management
  • Schedule Management
  • P&L Management
  • Staff Supervision

Timeline

Regional Manger; GM; SM; CAM

Aaron's Sales & Lease
12.2005 - Current

Human Resource Manager NCO

United States Army
06.1995 - 09.2005

MBA - Business Management/Human Resource Management

Strayer University

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JENNIFER CUNNINGHAM