Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Cutler

Susanville,CA

Summary

Proven leader in healthcare and administrative management, excelling at medication administration and team leadership. At Eagle Lake Village-CiminoCare, I enhanced medication security and optimized team performance, significantly increasing patient satisfaction. Skilled in healthcare regulations and staff management, I fostered a results-driven environment, streamlining processes for efficiency and accuracy. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Medication Technician

Eagle Lake Village- CiminoCare
06.2024 - Current
  • Monitored medication storage area to maintain medication security and control.
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
  • Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
  • Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
  • Reordered medication to maintain adequate supply.
  • Counted and recorded medication inventory routinely to maintain medication security and control.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

Administrator

Sunshine Assisted Living- CiminoCare
07.2023 - 06.2024
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Entered and maintained departmental records in company database.
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
  • Troubleshot employee concerns and recommended corrective actions to resolve issues.
  • Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
  • Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.

Business Office Manager

Eagle Lake Village- CiminoCare
09.2020 - 07.2023
  • Updated reports, managed accounts, and generated reports for company database.
  • Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
  • Maximized cash flow through optimal billing and collection processes.
  • Resolved financial discrepancies and customer billing issues with timely attention.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coordinated with vendors and suppliers to facilitate timely payments.
  • Utilized company's accounting systems to review reports and prepare assessments.
  • Oversaw inventory management, maintaining optimal levels of supplies while minimizing costs.
  • Conducted performance evaluations for employees, identifying areas for improvement and providing constructive feedback.
  • Fostered a positive work environment by resolving staff conflicts promptly and promoting open communication.
  • Implemented employee training programs, increasing overall staff competency and reducing skills gaps.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Education

Associate of Science - Nursing

Lassen Community College
Susanville, CA
06.2026

Skills

  • Medication Administration
  • Medication Reconciliation
  • Healthcare regulations
  • Attention to Detail
  • Recordkeeping and File Management
  • Office Administration
  • Team Building and Leadership
  • Staff Management
  • Scheduling
  • New Hire Onboarding
  • Timesheet Processing
  • Supplies Ordering
  • Audit reporting

Certification

  • RCFE Administrator Certificate - 9/27/2022-9/27/2024

Timeline

Medication Technician

Eagle Lake Village- CiminoCare
06.2024 - Current

Administrator

Sunshine Assisted Living- CiminoCare
07.2023 - 06.2024

Business Office Manager

Eagle Lake Village- CiminoCare
09.2020 - 07.2023

Associate of Science - Nursing

Lassen Community College
Jennifer Cutler