Summary
Overview
Work History
Education
Skills
I am a very crafty and organized.
Timeline
Receptionist

Jennifer Daffern

Sunray,TX

Summary

Friendly with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Delivering customer service and administrative excellence, including clerical support and public interaction. Excels in data-entry and database administration. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Balances high-volume inquiries with staff administrative needs. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

17
17
years of professional experience

Work History

Receptionist

Unity Trucking
Sunray, Texas
01.2021 - 03.2022
  • Welcomed customers with friendly greeting and answered general questions.
  • Resolved customer problems and complaints.
  • Resolved employees problems with loads that they were picking up and dumping at different locations.
  • Matched up daily loads and billed customers for those loads,

Office Manager

Burkett Drilling
Sunray, Texas
08.2013 - 04.2020
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Arranged office meetings for company employees and guests.

Scale Operator

Sunray Co-op
Sunray, Texas
08.2004 - 08.2013
  • Operated weigh scales and issued tickets when necessary.
  • Complied with safety regulations to avoid potential injuries and support company goals.
  • Communicated with operators to share information related to product.
  • Maintained tidy work area to reduce likelihood of accidents.
  • Answered customer calls professionally and routed to appropriate person.
  • Greeted customers and provided excellent service to internal and external clients.
  • Verified track sheet and communicated with transloaders to monitor accuracy of loaded products.
  • Maintained accurate documentation and processed payments efficiently to keep waiting at minimum.
  • Dispatched orders to drivers for efficiency.
  • Checked loads to identify contents and unauthorized or highly regulated materials.
  • Weighed and measured [Type] materials and updated [System] records with collected data.
  • Compiled data on daily collections, billings, and receipts to assist with financial recordkeeping.

Education

High School Diploma -

Caprock High School
Amarillo, Texas
05.1994

Skills

  • Computer Proficiency
  • Data Research and Analysis
  • Call Answering and Routing
  • Visitor and Customer Relations
  • Customer Complaint Resolution
  • Data Entry
  • Positive Attitude and Energetic
  • Correspondence and Office Documents
  • Telephone Answering
  • Mail Preparation and Sorting
  • Billing and Payment Processing
  • Organization and Efficiency
  • Office Equipment Operation
  • Reminder Calls

I am a very crafty and organized.

I design and paint door hangers with bows I made as a hobby.

Timeline

Receptionist

Unity Trucking
01.2021 - 03.2022

Office Manager

Burkett Drilling
08.2013 - 04.2020

Scale Operator

Sunray Co-op
08.2004 - 08.2013

High School Diploma -

Caprock High School

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Jennifer Daffern