JENNIFER DANAHY
Mustang,Oklahoma
Summary
Hardworking individual skilled in managing patient records, scheduling appointments, and providing exceptional customer service. Proven ability to multi-task and handle challenging situations with a professional demeanor. Possesses a strong work ethic and excellent communication skills.
Overview
24
24
years of professional experience
Work History
Dental Assistant
PEBBLE CREEK DENTAL
01.2020 - Current
Dental Assistant
Dentistry By Design, P.c. - Chris A. Recknagel, D.d.s
08.2001 - 09.2017
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Participated in community outreach programs, educating public on importance of dental health.
- Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
- Conducted inventory management to maintain essential supplies, avoiding procedural delays.
- Enhanced patient comfort by carefully explaining procedures and addressing concerns prior to treatments.
- Contributed to clinic's reputation for excellence by consistently receiving positive patient feedback.
- Maintained cleanliness and organization of dental office, creating welcoming atmosphere for patients.
- Collaborated with dental team to develop treatment plans, ensuring patient needs were met comprehensively.
- Scheduled and confirmed patient appointments.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Verified patient insurance eligibility and benefits.
Education
Rose State College
Oklahoma City, OKDiploma -
Enid High School
Enid, OK05.2000
Skills
- Verbal and Written Communication
- Dental Staff Support
- Incoming Call Reception
- Dental Equipment
- Dental Examination
- Lab case import/export/organization/digital records
- HIPAA Guidelines
- Loading Schedules Adherence
- Office Supplies and Inventory
- High-Volume Environments
- Managing Patient Records
- Restorative Procedures
- Oral Health Care
- Patient Service
- Excellent Multitasking Capabilities
- Order Purchasing
- CPR Certified
- Operational Efficiency
Timeline
Dental Assistant
PEBBLE CREEK DENTAL
01.2020 - Current
Dental Assistant
Dentistry By Design, P.c. - Chris A. Recknagel, D.d.s
08.2001 - 09.2017
Rose State College
Diploma -
Enid High School
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