Jennifer Davis

• Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
• Boosted overall employee morale by fostering a positive work environment and promoting open communication.
• Oversaw efficient inventory stocking and supply rotation.
• Set up displays and trained employees on current promotions.
• Led team to achieve high performance standards through consistent coaching and feedback.
• Improved department efficiency by streamlining processes and implementing time-saving strategies.
• Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
• Delegated tasks efficiently, maximizing the use of resources while maintaining high-quality output from the team members.
• Oversaw daily operations of the department, ensuring smooth workflow and adherence to deadlines.
• Collaborated with other departments to improve interdepartmental communication, enhancing overall organizational effectiveness.
• Identified areas for improvement within the department, developing action plans to address those needs effectively.
• Coordinated efforts among team members during times of change or crisis management situations.
• Organized regular meetings with direct reports to discuss progress on projects and strategize future goals.
• Established clear expectations for team members, leading to improved accountability and performance levels.
• Supervised existing employees and recruited, interviewed and hired new ones.
• Monitored customers and employees to evaluate loss prevention risks, performance and customer service.
• Managed team schedules, department projects and quality assurance.
• Implemented innovative solutions to resolve recurring issues, increasing overall departmental success.
• Ensured compliance with all relevant industry regulations and safety guidelines within the department''s operations.
• Managed cross-functional projects, ensuring timely completion and alignment with company goals.
• Communicated with managers of other departments to maintain transparency.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Collected, arranged, and input information into database system.
• Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
• Maintained database systems to track and analyze operational data.
• Generated reports detailing findings and recommendations.
• Evaluated customer needs and feedback to drive product and service improvements.
• Conducted regular reviews of operations and identified areas for improvement.
• Frequently inspected production area to verify proper equipment operation.
• Developed effective improvement plans in alignment with goals and specifications.
• Helped meet changing demands by recommending improvements to business systems or procedures.
• Created and managed project plans, timelines and budgets.
• Observed packing operations to verify conformance to specifications.
• Devised and implemented processes and procedures to streamline operations.
• Gathered, organized and input information into digital database.
• Supported creation of detailed, technical financial models to value potential acquisition targets.
• Educated staff on organizational mission and goals to help employees achieve success.
• Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.

In 2016 I was recognized by the company for Overall Top Store and Overall Comp Sales. With the help of my fellow associates, we turned around the beauty department in general.

Afterwards, I was also asked for my opinion on future endeavors of the company and strategy plans for going forward.

In January of 2020, I became a mother and due to finances, made the decision to leave the company. We parted on fantastic terms.

April 2011-June 2013-

Began as a cashier, and then became a “27”, or lead cashier. Covered customer service and provided assistance when help was needed.

June 2013-May 2015- Led the Juniors department. Followed floor plans for existing and new merchandise. Provided assistance to both customers and fellow employees. Went above be and beyond with customers, such as locating merchandise at other locations and online if needed.

• Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.

• Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
• Boosted overall employee morale by fostering a positive work environment and promoting open communication.
• Oversaw efficient inventory stocking and supply rotation.
• Set up displays and trained employees on current promotions.
• Led team to achieve high performance standards through consistent coaching and feedback.
• Improved department efficiency by streamlining processes and implementing time-saving strategies.
• Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
• Delegated tasks efficiently, maximizing the use of resources while maintaining high-quality output from the team members.
• Oversaw daily operations of the department, ensuring smooth workflow and adherence to deadlines.
• Collaborated with other departments to improve interdepartmental communication, enhancing overall organizational effectiveness.
• Identified areas for improvement within the department, developing action plans to address those needs effectively.
• Coordinated efforts among team members during times of change or crisis management situations.
• Organized regular meetings with direct reports to discuss progress on projects and strategize future goals.
• Established clear expectations for team members, leading to improved accountability and performance levels.
• Supervised existing employees and recruited, interviewed and hired new ones.
• Monitored customers and employees to evaluate loss prevention risks, performance and customer service.
• Managed team schedules, department projects and quality assurance.
• Implemented innovative solutions to resolve recurring issues, increasing overall departmental success.
• Ensured compliance with all relevant industry regulations and safety guidelines within the department''s operations.
• Managed cross-functional projects, ensuring timely completion and alignment with company goals.
• Communicated with managers of other departments to maintain transparency.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Collected, arranged, and input information into database system.
• Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
• Maintained database systems to track and analyze operational data.
• Generated reports detailing findings and recommendations.
• Evaluated customer needs and feedback to drive product and service improvements.
• Conducted regular reviews of operations and identified areas for improvement.
• Frequently inspected production area to verify proper equipment operation.
• Developed effective improvement plans in alignment with goals and specifications.
• Helped meet changing demands by recommending improvements to business systems or procedures.
• Created and managed project plans, timelines and budgets.
• Observed packing operations to verify conformance to specifications.
• Devised and implemented processes and procedures to streamline operations.
• Gathered, organized and input information into digital database.
• Supported creation of detailed, technical financial models to value potential acquisition targets.
• Educated staff on organizational mission and goals to help employees achieve success.
• Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.

In August of 2016 I was presented with an award for taking the Beauty department and becoming both the Top Store of that year as well as top Total Comp Sales. The company recognized my hard work and that hard work of my fellow associates who help immensely.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Solved customer challenges by offering relevant products and services.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Engaged with customers to effectively build rapport and lasting relationships.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
• Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
• Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
• Developed comprehensive product knowledge, enabling effective upselling and cross-selling.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Generated repeat business through exceptional customer service.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Increased sales through effective merchandising strategies and targeted promotions.
• Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
• Facilitated clear communication between employees and upper management through regular meetings and updates.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
• Conducted employee performance evaluations, providing constructive feedback for growth and development.
• Implemented staff training programs, enhancing product knowledge and improving customer service skills.
• Monitored sales trends to adjust pricing strategies for optimal profitability.
• Engaged with customers to gather feedback, using insights to improve service and product offerings.
• Conducted performance evaluations and provided constructive feedback to employees.
• Analyzed sales data to identify trends and adjust inventory orders accordingly.
• Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
• Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Defined clear targets and objectives and communicated to other team members.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.