Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Davis

Summary

Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Burton's Tap

Steve and Lisa Cline
05.2023 - Current
  • Increased customer satisfaction with proactive problem-solving and effective communication skills.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Mimi's Kitchen

Brenda Nelson
05.2022 - 06.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Kincaid Diner

Sam Barjrami
01.2018 - 06.2022
  • Enhanced customer satisfaction by efficiently managing waitlist and seating arrangements.
  • Handled guest complaints professionally, resolving issues promptly to maintain diner satisfaction.
  • Assisted in maintaining a clean and inviting atmosphere for an enjoyable dining experience.
  • Collaborated with servers to ensure timely delivery of food orders, contributing to a seamless dining experience.
  • Contributed to increased revenue by expertly upselling menu items when appropriate.

Education

High School Diploma -

SouthFork Jr/Sr High
Kincaid,IL
05-2007

Skills

  • Employee development
  • Stockroom management
  • Team building
  • Key account management
  • Strong multitasking
  • Customer service
  • Highly reliable
  • Outgoing personality
  • Engaging personality
  • Cleanliness and hygiene
  • Customer service expertise
  • Handling difficult customers

Certification

  • Food Handler's Permit/License- County or city public health departments.
  • Driver's License
  • Basset

Timeline

Burton's Tap

Steve and Lisa Cline
05.2023 - Current

Mimi's Kitchen

Brenda Nelson
05.2022 - 06.2023

Kincaid Diner

Sam Barjrami
01.2018 - 06.2022

High School Diploma -

SouthFork Jr/Sr High

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Jennifer Davis